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What a difference nine months makes. Last September, we gathered in Dallas for the first post-COVID HITEC. Or more accurately, some of us did, but many of the usual exhibitors and attendees sat on the sidelines, hamstrung by the uncertain pace of the recovery, budgets, pandemic travel policies, and personal health concerns. The exhibit floor last fall was significantly smaller than in recent years, and attendance was down, even if most of the vendors felt that the quality of attendees was higher. Those who attended were seriously looking to buy, and the vendors I spoke with were mostly very happy with the event despite the downsizing.

In life, the easiest decisions to make are the Boolean ones, those for which there are only two possible answers. When your choices are yes or no, true or false, up or down, and in or out, then you can make your wants and needs definitively known in a matter of seconds – just ask any two-year-old.  

Just as technology has become more ubiquitous throughout our lives, it is now impacting guest service and hotel operations throughout all departments in a hotel. To provide more exposure to the growing costs associated with hotel information and technology systems, the 11th edition of the Uniform System of Account for the Lodging Industry added a discrete undistributed department to capture these expenses. Prior to the 11th edition the costs for phone and internet service, payroll for telephone operators and computer technicians, and charges related to information systems were allocated to multiple departments within the operating statement.

The sort of web hosting you select is critical for the website you wish to build. If you are just getting started, you should familiarize yourself with the many forms of web hosting. You can then determine which choice is ideal for your website. 

 

My last column outlined the challenges of connecting hotel systems in order to exchange the data they need from each other. Where vendor-supported interfaces exist and do exactly what you need, they are usually the best way to get reliable performance. But in many cases, available interfaces may not meet your hotel’s particular requirements, they may not exist at all, or they may be cost prohibitive.



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Articles tagged as: clarity
What 2020 Taught Us
Posted: 01/12/2021 by Renie Cavallari

In early 2020 in celebration of Aspire's 25th Anniversary, I wrote a book called Sh*t I Wish I Knew, 25 Lessons over 25 Years. When we decided to make it a "limited edition," we had no idea how profound that decision would be!

The Secret to Leadership Success
Posted: 12/01/2020 by Renie Cavallari

For over 20 years, I have been blessed with great coaches and mentors that have guided me both formally and informally to awaken my potential, improve my leadership skills, and find both focus and joy in my life. There is no doubt in my mind that my "personal development team" helped me thrive over the years and shined the light on how to navigate the many storms that have come my way.

Leading the Way Back
Posted: 11/16/2020 by Renie Cavallari

The five most important leadership considerations at this time are:

How to Jump Start Your Business
Posted: 09/25/2020 by Renie Cavallari

Things right now are hard to predict. That is a fact. Trends lack patterns. Strategy is a 6-month viewfinder. Leaders are in a tactical storm. We feel overwhelmed by the unknown and the feeling of “what is next.” 

Decreasing Stress
Posted: 09/14/2020 by Renie Cavallari

Stress does not come without your invitation. It is self-induced by our perspectives of what is occurring in our lives. We all have stress, and the less of it, the more happiness you experience. Life is about living day to day.

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