⚠ We would appreciate if you would disable your ad blocker when visiting our site! ⚠
 

Tech Talk

Recent posts

In my last column, I reviewed some key trends in autonomous mobile robotics for hotels, and dove into three categories of delivery robots in more detail – room delivery, food delivery, and heavy-lift robots. This week I will round out the topic with several other robot types and applications, as well as general guidance for evaluating, acquiring, and adopting mobile autonomous robotics. If you have not yet read part one, I recommend going back and doing so before continuing below, as some of the introductory material is important background to what follows.

With the arrival of warmer weather and summer fast approaching, hospitality operators are gearing up for another pool season. This year, technology is at the forefront of driving booking revenue and taking operational efficiency to the next level. Modern technology platforms (such as hospitality’s newest technology category – the Property Experience Management System or PXMS) are providing brand new capabilities that unlock new strategies and approaches to filling the pool with satisfied guests.

In the past few years, hotels and restaurants have grown into hubs for entertainment, leisure, and human connection. In an effort to best serve their guests, operators have begun rethinking their technological investments and working to adapt to recent shifts in consumer preference and operations. To ensure that guests have the best on-site experience possible, brands are increasingly looking to new technologies to make their experiences more convenient and comfortable. Advanced property management systems (PMS) and point-of-sale (POS) systems can increase operational and staff efficiency, while also meeting changing customer expectations for a high-value but relatively low-touch experience.

This week I will return to a topic I have covered before, because it has, within the last 12 to 18 months, become one of the hottest-growth categories in hospitality technology. That topic is autonomous mobile robots – specifically, ones that can move around the facility as well as perform specific tasks. Many of these products were launched pre-Covid but were often seen at the time as more of a marketing gimmick than a legitimate operational solution.

In 2017, the Project Management Institute estimated that the value of project-oriented economic activity worldwide would grow from $12 trillion in 2017 to $20 trillion by 2027. This report obviously could not have foreseen the dramatic uptick in projects that the Covid-19 pandemic would initiate across the world economy – accelerating the wholesale adoption of digital tools and technologies and driving transformation across almost every major industry. Today, as we approach endemicity, and organizations look to meet evolving employee, environmental and customer demands, the flow of new projects and the project economy is developing faster than ever before.



want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.

Articles tagged as: motivation
Discover Your BIG LIE
Posted: 08/09/2021 by Renie Cavallari

Through decades of hands-on practical work with clients along with research, observation, and endless modeling, I have explored how beliefs unleash or kill human potential. For over 20 years, RCI Institute and Aspire dug deeper and found that time and time again the same four challenges arose

What 2020 Taught Us
Posted: 01/12/2021 by Renie Cavallari

In early 2020 in celebration of Aspire's 25th Anniversary, I wrote a book called Sh*t I Wish I Knew, 25 Lessons over 25 Years. When we decided to make it a "limited edition," we had no idea how profound that decision would be!

The Pathway to Peace = Gratitude
Posted: 01/11/2021 by Renie Cavallari

In the chaos of an epidemic, we have never longed more for peace. Peace of mind. Peace between each other. Peace on earth.

Increase Your Teams Positivity & Productivity
Posted: 12/15/2020 by Renie Cavallari

Everyone is asking for us to do more with fewer people. This can cause overwhelming feelings and frustration as everything seems to be important and urgent. 

The Secret to Leadership Success
Posted: 12/01/2020 by Renie Cavallari

For over 20 years, I have been blessed with great coaches and mentors that have guided me both formally and informally to awaken my potential, improve my leadership skills, and find both focus and joy in my life. There is no doubt in my mind that my "personal development team" helped me thrive over the years and shined the light on how to navigate the many storms that have come my way.

Displaying results 1-5 (of 12)
 |<  < 1 - 2 - 3  >  >|