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Well, I had a topic all lined up for this week’s column. I had completed most of the research and sat down on Monday to start writing. But with all that is going on in the world, I decided to put that on the shelf for a cycle or two. No one is going to take the time to read anything right now that doesn’t talk about the novel Coronavirus and the COVID-19 disease. So, I started afresh and will diverge from my usual approach.
 

Last week, the World Health Organization announced that COVID-19—the viral disease that has swept the globe and killed more than 8,200 people—is officially a pandemic. And on Saturday, the Trump administration extended the ban on foreign nationals from certain European countries to include those traveling from the United Kingdom and Ireland. Industry conferences and meetings have been cancelled or postponed, and many companies are electing not to require employees to travel.

Leading Through Chaos
Posted: 03/18/2020

At this time there is no more important tool in your tool kit then your ability to lead people through the storm. Most leaders have their heads in revising budgets, dealing with layoffs, cutting costs and surviving all of which are real realities that need attention. So do your people!

It was 12 years ago that the hotel industry first experienced a large breach of payment card data. Hotels and technology vendors have made very significant efforts since then, yet it is hard to identify a major hotel group that has NOT suffered at least one incident, and many breaches have been quite recent. Despite all the efforts, the Verizon 2019 Data Breach Investigation Report says that the accommodation industry is still the most common victim for Point-of-Sale (POS) intrusions (and based on their terminology, this includes breaches of Property Management Systems as well as POS systems). As much as hotels have improved security, hackers have improved their own methods to keep pace.

It's that time of year when powder hounds and snow bunnies alike head out to the mountains, rip some turns or cruise down a groomer. And no matter if you’re a solo adventurer or a group enthusiast, there's some impressive technologies that the ski industry has launched that have gamified the entire experience and feed the hungry social media fanatics. For decades many have stated this industry has been behind on the technology curve, however some of these applications could definitely be transferred into the hotel industry with some creative alterations.



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Stressed Out?

08/16/2016
by Renie Cavallari

You don’t shine when you are overly stressed. Stress generally creates negativity. It does not drive innovation nor inspire people to perform at their best. Focus does. Stress puts endless limits on how you think. It triggers fear which makes us small – and small does not serve you or the world.

Stress doesn’t really motivate us, though it can make us more productive or efficient at times. To truly shine at our work and in our lives though, we have to keep our stress levels in check. Frequently, others trigger our stress. Sometimes this is due to a lack of connection or ineffective communication and other times it is due to unrealistic expectations or performance. There is nothing we can do to change other people and yet we can manage their expectations through improving our communication and approach. To decrease stress, we must have a dialogue NOT a monologue.

Look around! Who are you stressing out? How is that serving you or them? Look for ways to help people succeed and you will decrease their stress and help them shine. Ask people to solve their problems and they will feel empowered through the process of correcting what is wrong vs. defending it.

The Lesson

Stress puts us in a busy-ness and busy-ness stimulates intensity, creating more stress. Stress sucks the joy out of our lives. Remember:

  • No one gives you stress – you give it to yourself
  • Over-scheduling always causes stress
  • Stress is a view of the world coupled with your need to try and control it
  • Cut back your never-ending to do list and focus on what really matters
  • Laughter is a good cure for stress as it gives us perspective and allows us to have some fun

The post Stressed out? appeared first on Aspire Marketing.

About The Author
Renie Cavallari
Chief Instigating Officer
Aspire Marketing


Renie Cavallari is the chief instigating officer with Aspire Marketing. She can be reached at renie@aspiremarketing.com.

If you would like me to talk to your team via a free Zoom conversation on how to move from scarcity and fear to resilience and power, please reach out to me at renie@poweredbyaspire.com . We are here to help!

If you want a cliffs notes version of Leading Through Chaos, download a free one pager here.

 
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