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We’re hardly out of the woods with COVID-19, and that means many properties will have to make do with a customer base mostly derived from local leisure, staycations and workcations from drive-to markets. With fewer overall guests, outside of cost savings efforts we must simultaneously look at maximizing the revenue per available guest (RevPAG), and there’s no better way to go about this than by sharpening your use of the PMS.

This is the last issue of Siegel Sez before this year’s CYBER HITEC event. HITEC is an event I have not missed in 30 years, and historically it has always been a great place to find innovation.

Toxicity Kills
Posted: 10/07/2020

It doesn’t matter if it is toxins in your physical environment or toxins in your mental environment. This stuff kills! 

It’s said that when someone’s mindset shifts, everything around them can change at the same time, and in our current setting, the importance of being in the right headspace, both personally and as an organization, can’t be discussed enough.

In my last installment, I introduced four areas of hospitality technology that I believe have been significantly changed by COVID-19. I covered contactless technologies in depth in that first article. This week I will turn to the other three areas: social distancing; health and sanitation; and communications.



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Stressed Out?

08/16/2016
by Renie Cavallari

You don’t shine when you are overly stressed. Stress generally creates negativity. It does not drive innovation nor inspire people to perform at their best. Focus does. Stress puts endless limits on how you think. It triggers fear which makes us small – and small does not serve you or the world.

Stress doesn’t really motivate us, though it can make us more productive or efficient at times. To truly shine at our work and in our lives though, we have to keep our stress levels in check. Frequently, others trigger our stress. Sometimes this is due to a lack of connection or ineffective communication and other times it is due to unrealistic expectations or performance. There is nothing we can do to change other people and yet we can manage their expectations through improving our communication and approach. To decrease stress, we must have a dialogue NOT a monologue.

Look around! Who are you stressing out? How is that serving you or them? Look for ways to help people succeed and you will decrease their stress and help them shine. Ask people to solve their problems and they will feel empowered through the process of correcting what is wrong vs. defending it.

The Lesson

Stress puts us in a busy-ness and busy-ness stimulates intensity, creating more stress. Stress sucks the joy out of our lives. Remember:

  • No one gives you stress – you give it to yourself
  • Over-scheduling always causes stress
  • Stress is a view of the world coupled with your need to try and control it
  • Cut back your never-ending to do list and focus on what really matters
  • Laughter is a good cure for stress as it gives us perspective and allows us to have some fun

The post Stressed out? appeared first on Aspire Marketing.

About The Author
Renie Cavallari
Chief Instigating Officer
Aspire Marketing


Renie Cavallari is the chief instigating officer with Aspire Marketing. She can be reached at renie@aspiremarketing.com.

If you would like me to talk to your team via a free Zoom conversation on how to move from scarcity and fear to resilience and power, please reach out to me at renie@poweredbyaspire.com. We are here to help!

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