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If Elon Musk Was A Hotelier
Posted: 09/25/2020

What if a person of Elon Musk’s character and bravado were to enter the hotel industry? How would they shake things up and presage the next ‘game-changers’ to propel hospitality beyond our current challenges?

Things right now are hard to predict. That is a fact. Trends lack patterns. Strategy is a 6-month viewfinder. Leaders are in a tactical storm. We feel overwhelmed by the unknown and the feeling of “what is next.” 

Over the past six months, this column has focused mostly on hospitality technologies and issues that were triggered by COVID-19. Innovation has flourished during that time, from both established industry technology providers and from startups. At last count I had identified nearly 300 startups in the space since the beginning of the year, some of them with very interesting technologies.

As outlined in our previous article, cleanliness is dominating the headlines within the hotel industry, with a number of press releases on new initiatives from all the major chains. The landscape has transformed quickly, to help keep up with the standards this article will summarise the basic principles of cleaning and sanitisation of guest rooms and how that can be achieved quickly, easily and cost-effectively.

Decreasing Stress
Posted: 09/14/2020

Stress does not come without your invitation. It is self-induced by our perspectives of what is occurring in our lives. We all have stress, and the less of it, the more happiness you experience. Life is about living day to day.



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2013 Technology Year in Review - Mergers and Acquisitions

01/22/2014
by Jon Inge
Part 8 of 8 - All sections of Jon's Technology Year in Review can be accessed at the end of today's post. (excerpt from full post - 01/09/14 Siegel Sez Newsletter)

Part 8 - M&A 
     As usual, I was surprised when looking back to see just how many mergers and take-overs there were last year.  The biggest deal by far came right at year-end with Amadeus picking up Newmarket.  This is a fascinating move; Amadeus has been working on expanding its offerings to all areas of hotel operations for some years, and this both fills major gaps in its product range and gives it a major boost in credibility outside the GDS/CRS arena.  Further, while Amadeus does have capable RMS and GMS products already, it’s tempting to wonder whether it might also be hunting for similarly-renowned products in those two areas as well.  IDeaS?  Protel?  It’s fun to speculate, but only time will tell.
   Other M&A activity this year included, in chronological order:
- Expedia acquired metasearch company trivago.
- The Rainmaker Group acquired Grasp LLC for its flexible analytics and data visualization.
- Lanyon was acquired by Vista Equity Partners.
- LodgeNet filed for bankruptcy under an expedited Chapter 11 process, emerged with Colony Capital as its majority stockholder and rebranded itself as SONIFI Solutions.
- GoConcierge.net acquired its California neighbor and rival Gold Key Solutions.
- Hotel Concepts and Brilliant Hotelsoftware completed their integration process and officially changed the name of the combined company to iTesso.
- OpenTable acquired Foodspotting.
- TripAdvisor acquired Jetsetter.com, a members-only private sale site for hotel bookings.
- signage companies Symon Communications and RMG Networks merged, and will continue operations as RMG Enterprise Solutions.
- Pegasus Solutions sold its commission processing division (Pegasus Financial Services) to H.I.G. Capital.
- Systems Associates Inc. (SAI) acquired Scientific Control Systems.
- Agilysys acquired TimeManagement Corporation.
- Xn Hotel Systems and iHost Hospitality merged under the Xn Hotel Systems name.
- Ruckus Wireless acquired YFind Technologies Private Limited, which specializes in indoor positioning and real-time location analytics.
- TripAdvisor acquired hotel review website Oyster.com.
- PSAV acquired Visual Aids Electronics.
- Amadeus acquired Newmarket International
- Atlantic Street Capital acquired Uniguest.
 
     And that’s it.  2013 was the Year of the Snake in the Chinese zodiac; amongst other things snakes shed their skins, symbolizing new beginnings, and it seems that last year many companies were preparing themselves for their next phase.  2014 will be the Year of the Horse; hopefully it will bring the horse’s legendary strength, energy and ease of communication to achieve significant improvements in systems’ functionality and integration.
 
 To read part one: click here
Part two - Mobile
Part three - GMS
Part four - CRS
Part five - Distribution Part seven - RFID
 
About The Author
Jon Inge

Jon Inge and Associates


Jon Inge is an independent consultant specializing in hotel property level technologies. Jon is a regular contributor to Hospitaity Upgrade and writes a bi-monthly technology newsletter covering technology in the hospitality industry that appears on Hotel-Online.com.

 
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