Tech Talk

Recent posts

Merging High Tech With High Touch to Create a New Hospitality Paradigm
Posted: 03/23/2023

One of the key challenges facing today’s hoteliers is that of high tech vs high touch. Does technology conflict with personalized service? Is it possible to offer both during the same visit? And can hotels that utilize technology in favor of human interaction achieve guest loyalty?

Business travel is picking back up and families may be taking their first or second real vacations since the pandemic cancelled so many plans just a few years ago. To ensure that guests have the best on-site experience possible, hoteliers are increasingly looking to new technologies to make their stay more comfortable than ever. With an advanced property management systems (PMS) and integration platforms, hoteliers can increase operational and staff efficiency, but also meet changing guest expectations for a high-value but relatively low-touch experience. We looked ahead to see what changes we expect to see sweeping the hospitality industry this year.

Long-term readers of this blog know that I rarely focus on a single company or product. My goal is to help readers understand new and emerging technologies, when and why they might be useful, and what to consider if you are buying them.

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The Future of Hotels
Posted: 02/21/2023

Hotels have always been a high-touch low-tech business. Today, and into the foreseeable future, hotels are moving away from the pure ‘people serving people’ model towards a more high-tech low-touch business, and doubling down on digitalization. In the paragraphs below, I envision ways in which tech can innovate and enhance the guest experience throughout the guests’ 6 stage hotel journey: Imagine-Book-Stay-Report-Recommend-Return.

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Definitely Doug 2/10/23: Planning for June
Posted: 02/10/2023

The question I have heard most often in recent months is “where are you going in the last week of June?”. As most readers are aware, two trade shows featuring hotel technology are scheduled during the same dates that week. Many of you are still undecided which to attend. Knowing that your decision will be based at least in part on where others are going (hoteliers and exhibitors both), I decided to try to get some real data that I could share.

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How You Lead is Your Choice

06/21/2021 Tagged as: Aspire, culture, engagement, leadership, leadership development, leadership tip, positive impact, teams

by Renie Cavallari

Life is about choices. And the choices you make every day reflect your life.

Stop worrying about the bad choices! Let go of the fear that you may not be as good as others think. Fear is an illusion, and when it comes to bad choices, we all make our fair share!

It isn’t the missteps that define your character. Who you are is defined by how you lead and contribute to our world. You lead every day in how you engage with others, how you give of yourself, and how you make others feel.

All-day, every day we imprint on one another. We touch one another’s lives.

Today, reflect…

How are you impacting the lives of those you work within a positive way?
How do those you work beside feel when you enter or leave the room?
Who are the people you value most in your life… and how do you make them feel?

The quality of your life comes down to what you do to have what you want in your life. Ultimately, the choices you make reflect what you truly value. Stop hoping that someone else will give you what you want… The courage lies within you to design a life of substance and joy.

Are you living the life that reflects who you want to be?

The Lesson: Live BIG!

Live All in, Renie

P.S. Ready to lead your team forward? Learn how here.

About The Author

Renie Cavallari
CEO, Author & Speaker
Aspire

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Renie Cavallari is founder, CEO and Chief Instigator of Aspire, a global customized training, leadership development and cultural alignment company. She can be reached at renie@poweredbyaspire.com.

If you would like me to talk to your team via a free Zoom conversation on how to move from scarcity and fear to resilience and power, please reach out to me at renie@poweredbyaspire.com. We are here to help!

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