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With the news cycle laser-focused on the looming threat of a COVID-19 second wave happening in nearly every territory, it is up to each and every hotel to ensure we are all fully compliant with virus safety guidelines in order to restore group booking confidence. And the only way to ensure compliance with these safety guidelines is through contactless and compliance technologies to give guests a strong guarantee of proper sanitization as well as peace of mind.

A great deal has been written over the years about the viability of moving a hotel’s property-management system (PMS) to the cloud to take advantage of the latest technologies, but hoteliers need to realize that it’s not the only viable option. All platforms have advantages, including self-hosted, private cloud and on-premise solutions that leverage the latest mobile, contact free and web-based technologies. Independent operators can still enhance the digital guest experience, support personalized and mobile check-in, deploy contact free technologies, and secure hotel/guest data even if their PMS does not reside in the cloud. It should not be a question of “Cloud or On Premise?” but rather “Does the PMS solve your business objectives in both technology and service?”

Much has been written in the mainstream hospitality press about the challenges COVID-19 has presented to the industry. Hotels are in more pain than at any time in our memories. Because of the extensive media coverage, I won’t dwell on this topic further in what is primarily a technology column. But it’s the background for this week’s column, and so merits acknowledgement.

Are You All In?
Posted: 07/27/2020

Imagine everyone in your organization engaged, aligned, and performing to their potential. Imagine everyone playing “All In.”

Great organizations have synergy. Their culture allows them to play to a rhythm at a different tempo than the average organization. How do you get that at your organization?

Many front-line hospitality workers rely on tips for a significant part of their paychecks. If not for tips, many hotel associates who serve as waitstaff, bartenders, housekeepers, bell staff, concierges and pool attendants would soon be looking for other jobs. This is a regional issue: in most of Asia and Europe, staff get higher base pay, and tips are either not expected at all, or are truly discretionary. But in the U.S., Canada, Britain and other countries, tips are an important reality, and one that’s not likely to change anytime soon.



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Rainmaker Honored in Georgia Fast 40

11/06/2013
by Kylie McKlveen
 

Congratulations, The Rainmaker Group!

 

Over the phone, Tammy Farley, president of The Rainmaker Group, seemed cool and confident and completely modest about her recent achievements. Congratulations were in order for the company’s honor in the Georgia Fast 40, and as she politely accepted, she pointed the credit to her colleagues and also to the industries The Rainmaker Group works within.

 “We are fortunate enough to be doing business in two industries that are continuing to grow at record rates. The hospitality side of our business is great, steady growth, and the multi-family industry is really on a roll right now. It’s one of the darling industries to be in because rent is rising and there still seems to be a focus on renting versus owning,” Farley said.

The Rainmaker Group provides automated pricing and profit optimization software to hotel and casino hotel operators, with solutions to help them achieve higher profitability from their property assets. In 2006, the company expanded its services into the multi-family housing industry and has experienced continued success as evidenced by their apparent growth and recognized success. The Rainmaker Group was honored in the Georgia Fast 40 at the annual Gala in Atlanta, now in its fifth year of celebration.

Among several recent awards and praise in the past year, Farley was awarded one of the Great Women of Gaming Proven Leader Awards of 2012 by Casino Enterprise Management, and The Rainmaker Group was recognized by Inc. Magazine on its 500|5000 list in the position of No. 2,222 (an increase from the year before). In early 2013, The Rainmaker Group was recognized by the Technology Association of Georgia (TAG) as one of the Top 40 Innovative Technology Companies in Georgia for its ReelREV product, and the company also earned a 2013 Pacesetter Award from The Atlanta Business Chronicle as one of the top 100 fastest-growing privately held companies in Georgia. More recently in June, The Rainmaker Group was awarded the distinction of one of the Top 40 Fastest Growing Companies in Georgia by The Association for Corporate Growth.

The Association for Corporate Growth (ACG) provides its members a unique forum to exchange ideas concerning corporate growth, corporate development, and mergers and acquisitions. More than 14,000 professionals comprise the ACG from corporations, private equity, finance and professional service firms representing Fortune 500, Fortune 1000, FTSE 100 and mid-market companies across North America and Europe. Each year, the Atlanta chapter of the ACG honors 40 Georgia-based middle-market companies that demonstrate growth in revenue and employment over the course of the past three years. All nominees are required to be for profit, headquartered in Georgia, produce year-end revenue from $15 million to $500 million and hold three years of verifiable revenue and employment. Nominees are then ranked objectively and the top 40 are placed into two categories (small middle-market and large middle-market).

“It’s always nice to have someone validate that there’s value in revenue and employment growth, and its great that we are continuing to hire. We are thrilled that the two businesses we work in still see value in implementing profit optimization. I think everyone is looking for ways to generate revenue versus

About The Author
Kylie McKlveen
Assistant Editor/Media Manager
Hospitality Upgrade


Kylie McKlveen is the assistant editor/media manager on staff at Hospitality Upgrade.

 
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