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  • Voice Technology
  • Technology Services
  • Call Center Services
  • Guest Service
  • Operations Management
  • Guest Communication

Bella the Virtual Hotel Agent

Bella is an advanced AI-powered voice bot that can answer up to 60% of the calls now being handled by the hotel front desk staff, simultaneously improving profitability while providing enhanced guest service.  Bella represents a creative and effective way for hotels to address post-pandemic staffing challenges.  Programmed with a new model of Natural Language Understanding software based on human conversations, Bella understands what guests are requesting, enabling her to provide the correct response.
Years in business
John Smallwood
PCI Compliant

What Makes You Special?

Bella is the first voice bot able to understand what guests ask, supporting the front desk team and providing superior guest service.

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