INTELITY: Hospitality Upgrade, Guest Management, Mobile Solutions, CRM, Technology Services, Mobile Device Technology, Guestroom Technology, Kiosks and Remote Check-in

INTELITY

600 Wilshire Blvd #700, Los Angeles, CA
90017 USA | 310.596.8160
sales@intelity.com

For over 15 years, the world’s premier hotels, casino-resorts, luxury residences, boutique hotels, and global hotel brands have relied on INTELITY’s technology to run their business. INTELITY is the global leader in contactless guest experience and staff management technology, uniting mobile, in-room, and operational tools into one fully-integrated hospitality platform. INTELITY is designated the “Official Guest Engagement and Staff Management Platform Provider” of Forbes Travel Guide, the global authority on luxury hospitality.

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Years in business

2007

CEO

Robert Stevenson

Designations

HTNG Designation

HFTP CAS

What Makes You Special?

With 150+ frictionless integrations across industry-leading software and hardware providers, INTELITY delivers a comprehensive hospitality platform connecting and managing a mobile-first guest experience and staff operations.

News

INTELITY to Showcase Platform Updates at HITEC Toronto 2023

INTELITY, provider of hospitality’s leading guest experience and staff management platform, announced it will highlight exciting updates to its cloud-based platform, including mobile feature set enhancements, enterprise brand-level and API utilization examples, and the latest on Platform R5, during the annual Hospitality Industry Technology Exposition and Conference, HITEC, from June 26–29, 2023, at the Metro Toronto Convention Centre.

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INTELITY CEO Robert Stevenson Named TravelTech CEO of the Year / May 23, 2023
Westlake Village Inn and INTELITY Expand Hospitality Platform Partnership / April 04, 2023
The Little Nell Launches INTELITY’s Platform to Elevate Guest Experience / March 23, 2023
INTELITY to Attend the 37th Annual Indian Gaming Tradeshow & Convention / March 17, 2023
The WorkNomads Lab Hotel Selects INTELITY for Mobile Guest Experience / February 14, 2023
INTELITY Announces Updated Strategic Partnership with Unifocus, formerly Knowcross / December 21, 2022
La Casa del Camino Selects INTELITY to Improve their Guest Experience / November 11, 2022
INTELITY Named Best In-Room Tablet Provider by World Travel Tech Awards / October 25, 2022
Potawatomi Hotel & Casino Selects INTELITY for Complete Mobile Guest Experience / October 11, 2022
Fusion Original Saigon Centre Selects INTELITY & McLaren Technologies for a Fully Digital Mobile Guest Experience / September 07, 2022
SUN & MOON Riverside Hotel Selects INTELITY to Integrate Tech in Supporting Guests / August 12, 2022
Boston Harbor Hotel to Expand Partnership with INTELITY’s Smart Room Offering / July 27, 2022
InterContinental Buckhead Atlanta Selects INTELITY’s Smart-Room Tablets to Elevate Guest Experience / July 12, 2022
Terranea Resort to Introduce INTELITY Mobile Offering to Elevate Guest Experience / June 29, 2022
INTELITY and Incode Technologies Announces Strategic Partnership / June 28, 2022
Leading the Industry INTELITY Announces Platform Release 5 at HITEC Orlando 2022 / June 27, 2022
INTELITY Named Official Mobile and In-Room Technology Provider by Forbes Travel / February 27, 2020
Oaklawn Racing Casino Resort Selects INTELITY as Part of $100 Million Expansion Project / January 08, 2020
Serena Hotels to Launch Enterprise Brand Mobile App Powered by INTELITY / December 12, 2019
Oceana Launches Intelity Platform, Elevating Guest Experience / December 03, 2019
AAA Four-Diamond Rating Awarded To The Inn At Harbor Shores / November 21, 2019
INTELITY to Exhibit at The Hotel Experience Expo in New York City / October 22, 2019
INTELITY and Maxxton Join Forces to Offer a Seamless Property Management Experience / October 16, 2019
FireKeepers Casino Hotel Includes INTELITY Platform as Part of Multi-Million Dollar Expansion / October 08, 2019
INTELITY to Attend the 2019 Global Gaming Expo in Las Vegas / October 01, 2019
The DAYTONA Opens with the Full INTELITY Platform / September 19, 2019
Phil Banfield Joins INTELITY as Vice President of Product Partnerships / August 27, 2019
The ISO Resort on Kauai Launches the Full INTELITY Platform / August 21, 2019
INTELITY to Attend the Hotel360 Expo in London / August 15, 2019
INTELITY Appoints Jeff Swanson as Managing Director of Europe, the Middle East and Africa / August 06, 2019
White Pearl Resorts Launches the INTELITY Platform / August 01, 2019
INTELITY and Silverware Partner to Fully Automate Food & Beverage in Hospitality / July 25, 2019
INTELITY and BluIP Partner to Implement Phone Calls Through In-Room Tablets / July 23, 2019
INTELITY Appoints Ira Dworkin as Chief Product Officer / July 18, 2019
INTELITY to Introduce the Newest Addition to its In-Room Tablet Offerings at HITEC Minneapolis / June 18, 2019
INTELITY Partners with MIWA to Further Expand Mobile Key Availability / June 11, 2019
7 Cedars to Open with Full INTELITY Platform / June 04, 2019
INTELITY Partners with MyCheck to Further Simplify the Full Mobile Check-In Process / May 31, 2019
Dream Hollywood Reimagines Guest Marketing / May 22, 2019
INTELITY to Debut Enhanced Staff Features and Functionalities at HITEC Minneapolis / May 15, 2019
INTELITY to Attend HITEC Minneapolis / April 23, 2019
Dominique Dosal Joins INTELITY as Director of Sales for Latin America / April 16, 2019
YOTEL Makes INTELITY a Brand Standard / April 09, 2019
INTELITY and SkyTouch Team Up to Mobilize Staff and Property Management / March 28, 2019
San Diego’s Sycuan Casino Resort includes INTELITY Platform in $260 Million Expansion / March 27, 2019
INTELITY Partners with The Howard Hughes Corporation® on New Voice Technology Program / March 19, 2019
INTELITY to Attend April’s HITEC Europe Conference in Mallorca, Spain / March 12, 2019
INTELITY to Attend the 2019 National Indian Gaming Association Tradeshow & Convention / March 04, 2019
INTELITY Named ‘Official Mobile and In-Room Technology Provider’ by Forbes Travel Guide for Third Year / February 26, 2019
broughtonHotels’ Park James Opens with INTELITY’s Complete Guest Experience and Hospitality Management Platform / February 22, 2019
Erynn Torrenga and Young Lee Join INTELITY as SVP of Sales, East and VP of Finance; Benjamin Keller Promoted to SVP of Sales, West / February 05, 2019
INTELITY Raises $44M, Sets Sights on Further Global Expansion and Scale / January 28, 2019
INTELITY Looks to Win “Hospitality’s Hottest Technology” Designation at ALIS 2019 / January 24, 2019
Black Oak Casino Resort to Implement INTELITY’s Guest Experience and Staff Management Platform / January 17, 2019
Intelity Partners with Acuant to Further Streamline Guest Check-in and Mobile Key Delivery / January 09, 2019
The Intelity Platform is Now Live at The St. Regis Atlanta / December 13, 2018
Intelity and ALICE, Forbes Travel Guide Brand Officials, Announce Integration and Partnership / November 07, 2018
KEYPR and Intelity to Participate in The Lodging Conference / September 25, 2018
Intelity X KEYPR Meet Guests’ Mobile Demands / August 24, 2018
Intelity Helping Hotels Boost Guest Satisfaction Scores with its ICEapp and ICEbedside Tablets / August 01, 2018
Intelity Celebrating a Decade of Hospitality Technology Development and Success / July 11, 2018
Intelity and KEYPR to Merge, Accelerating Growth and Scale in the Mobile and In-room Technology Hospitality Sector / June 18, 2018
Intelity: 5 Things to Consider When Buying Mobile and Inroom Technology / June 12, 2018
Intelity to Showcase 10 Years of Technology Innovation at HITEC Houston / May 30, 2018
LuMINN Hotel Minneapolis is Elevating Guest Engagement via Intelity/INNCOM Integration / May 24, 2018
Small Inn is Big on Guest Engagement with Intelity / May 08, 2018
Hilton Inn at Penn Named Winner of Intelity’s "ICEvoice Challenge" / April 26, 2018
Art Ovation Hotel Elevates its Gallery Experience with Intelity / April 24, 2018
Intelity Solutions Helping Hotels Achieve Higher AAA Diamond Ratings / April 17, 2018
Intelity to Host Voice Technology Webinar / April 10, 2018
Intelity to Showcase Mobile, In-Room Solutions at HITEC Amsterdam / April 03, 2018
Del Lago Resort & Casino is Engaging Guests with Intelity / March 14, 2018
Intelity Development Efforts Align with Industry Demands / February 28, 2018
Powered by Intelity, the Forbes Travel Guide "Verified Summit" App is Now Live on the App Store and Google Play / February 26, 2018
Intelity Named HTNG 2018 TechOvation Award Semi-Finalist / February 08, 2018
Oregon’s Newest Beachfront Hotel Opens with Intelity / February 06, 2018
Say Hello to Intelity’s New "Voice Request" / December 14, 2017
Intelity Adds Mobile F&B Delivery App to ICE Platform / November 17, 2017
Intelity Continues Strong Growth Trajectory with New Customers in 2017 / October 24, 2017
Intelity Cites Five Benefits of Budgeting for Mobile Device Management in 2018 / September 28, 2017
Intelity Mobile Messaging System Free to Qualified Hotels / September 19, 2017
Intelity’s Enterprise App Now Live at Grupo Posadas Hotels / August 10, 2017
Intelity Unveils Wrangler Mobile Device Manager at HITEC / June 28, 2017
Intelity to Reveal Proprietary Technology at HITEC for Managing Mobile Devices / June 14, 2017
Intelity to Debut ‘Unified Messaging Portal’ at HITEC Toronto / June 07, 2017
Intelity Recognized by Info-Tech Research Group as an In-Room Tablet Technology Champion / May 24, 2017
Intelity Delivers In-Room Hotel Tablets, Mobile App for The American Club at Destination Kohler / January 25, 2017
Intelity Installs In-Room Tablets at The Umstead Hotel and Spa / July 13, 2016
Hoteles Misión and Intelity Launch Mexican Hotel Brand App / June 06, 2016
Intelity and Evolve Guest Controls Announce Strategic Partnership / June 27, 2012
Intelity’s ICE Now Supports All Western and Character-Based Languages / March 22, 2012
Intelity’s ICE Now Integrates with Twenty-Five Hotel Systems / March 16, 2012
Intelity – Changing Hospitality in an Instant / January 11, 2012
Intelity Broadens Reach in Asia Pacific Region with McLaren International Partnership / December 02, 2011
Classic Style Meets Cutting Edge Technology as Hotel Bel-Air Reopens with Intelity’s ICE Technology / November 07, 2011
Elegance and Innovation Align in South America with the Introduction of Intelity ICE at Hoteles Charleston Colombia / October 20, 2011
Morgans Hotel Group Continues to Revolutionize Hospitality with the Addition of Intelity’s ICE to Delano and Hudson / September 08, 2011
Virtual Concierge Arrives in Asia with the Introduction of Intelity’s ICE to The L Resort Krabi / August 10, 2011
Intelity Wins Top Honors from The Wall Street Journal and The Global Business Travel Association / July 28, 2011
Intelity ICE Expands Offerings to Include the Android Platform / June 30, 2011
Lower Costs, Increased Revenue and Higher Guest Satisfaction... There's an App for That / June 28, 2011
Intelity and OpenWays Joining Forces to Offer the Most Comprehensive Mobile Guest Experience with Hotel Efficiency in Mind / May 19, 2011
Intelity ICE Becomes the Latest Technology to Help Hotels Reach Sustainability Goals / April 26, 2011
Intelity To be First in Hospitality iPad Revolution With ICE Canvas / February 01, 2010
Intelity Creates Affordable ICE Mobile iPhone Application for Hotels / January 20, 2010
Intelity’s ICE is Welcomed into Boutique Hotels Throughout the United States / July 14, 2009
Intelity Nationally Unveils ICE / June 16, 2009

Recent Install

Daydream Island Resort & Spa

Mobile App, PMS-Opera Integration

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Daydream Island Resort & Spa - In-Room Tablets / June 01, 2019
The Daytona - Mobile App / June 01, 2019
The Daytona - In-Room Tablets / June 01, 2019
Art Ovation Hotel - ICEbedside / June 01, 2018
Art Ovation Hotel - ICEapp / June 01, 2018
del LAGO Resort & Casino - ICEbedside / June 01, 2018
del LAGO Resort & Casino - ICEapp / June 01, 2018
Jackson Falls Country Inn - ICEapp / June 01, 2018
luMINN Hotel Minneapolis - ICEbedside / June 01, 2018
luMINN Hotel Minneapolis - ICEapp / June 01, 2018
Elyton Hotel, Autograph Collection - ICE Bedside / March 01, 2018
Headlands Coastal Lodge & Spa - ICE Bedside / March 01, 2018
Headlands Coastal Lodge & Spa - ICE Mobile / March 01, 2018
The American Club - Destination Kohler - ICE Bedside / March 01, 2018
The American Club - Destination Kohler - ICE Mobile / March 01, 2018
The Cosmopolitan - ICE Bedside / March 01, 2018
UNICO Hotel Riviera Maya - ICE Mobile / March 01, 2018
UNICO Hotel Riviera Maya - ICEWeb / March 01, 2018
del Lago Resort and Casino - Intelity ICE / October 01, 2017
del Lago Resort and Casino - MIKEY / October 01, 2017
del Lago Resort and Casino - Integrations / October 01, 2017
Elyton Hotel, Autograph Collection - Intelity ICE / October 01, 2017
Elyton Hotel, Autograph Collection - Integrations / October 01, 2017
OTL Gouverneur Saguenay - Intelity ICE / October 01, 2017
OTL Gouverneur Saguenay - Integrations / October 01, 2017
The Cosmopolitan of Las Vegas - Intelity ICE / October 01, 2017
The Cosmopolitan of Las Vegas - Edison / October 01, 2017
The Cosmopolitan of Las Vegas - Integrations / October 01, 2017
The Jefferson Hotel - Intelity ICE / October 01, 2017
The Jefferson Hotel - Integrations / October 01, 2017
Destination Kohler, The American Club - ICE Bedside / June 01, 2017
Huayu Resort & Spa Yalong Bay Sanya - ICE Mobile / June 01, 2017
Huayu Resort & Spa Yalong Bay Sanya - ICE Bedside / June 01, 2017
Ocean Key Resort & Spa - ICE Multi-Property / June 01, 2017
Ocean Key Resort & Spa - ICE Bedside / June 01, 2017
The Chatwal - ICE Bedside / June 01, 2017
The Dream Hollywood - ICE Bedside / June 01, 2017
The Dream Hollywood - ICE Mobile with Mobile Key Integration / June 01, 2017
1 Hotel Brooklyn - ICE Mobile, ICE Bedside, Integrations Android, iOS / March 01, 2017
Crown Towers Perth - ICE Mobile, ICE Bedside, Integrations Android, iOS / March 01, 2017
Hotel Eden Rome - ICE Mobile, ICE Bedside, Integrations Android, iOS / March 01, 2017
Meritage Collection (PHG) - ICE Multi-Prop, Brand-Wide Mobile App / March 01, 2017
UNICO Hotel Riviera Maya - ICE Mobile w/Mobile Key, ICE Web, Integrations / March 01, 2017
Boston Harbor Hotel - ICE Bedside / June 01, 2016
Boston Harbor Hotel - ICE Mobile Int. / June 01, 2016
Faena Hotel Miami Beach - ICE Bedside / June 01, 2016
Faena Hotel Miami Beach - ICE Mobile Int. / June 01, 2016
Four Seasons Hotel Abu Dhabi at Al Maryah Islan - ICE Bedside / June 01, 2016
Four Seasons Hotel Abu Dhabi at Al Maryah Islan - ICE Mobile Int. / June 01, 2016
Hyatt Regency Kyoto - ICE Bedside / June 01, 2016
Hyatt Regency Kyoto - ICE Mobile Int. / June 01, 2016
Noble House Hotels & Resorts - ICE Bedside / June 01, 2016
Noble House Hotels & Resorts - ICE Mobile Int. / June 01, 2016

Blog Posts

3 Tips We Learned from a Top Luxury Hotelier

Posted December 13, 2022

As a hotelier, you know there are many ways to define luxury. From a property’s physical space to its service culture standard, there’s no question that luxury lives in the details. But can you define a hotel as luxurious without modern, interactive technology? Perhaps luxury hotelier, Vaughn Davis, can offer some insight.

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Vendor Updates

Spring 2023

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