• Guest Incident Tracking
  • Rapid Response
  • Housekeeping
  • Mobile Solutions
  • Guest Service
  • Preventive Maintenance and Engineering

Knowcross Inc.

Knowcross is the world’s leading provider of service quality and hotel operations optimization software solutions for the hospitality industry. The platform helps hotels maximize efficiency, increase productivity and elevate guest experience – with a direct impact on increasing the bottom-line. The platform is cloud based (SaaS) and includes six software applications - KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Inspection, KNOW Maintenance and KNOW Tenant. These applications supports multiple languages and allows extensive customization to suit the specific hotel needs. It interfaces with a number of leading property management systems, in-room control systems, messaging gateways and fire alarm systems.

Years in business
Nikhil Nath, Founder & CEO
HTNG Designation

What Makes You Special?

Knowcross is a global leader in providing software and technology intelligence for the hospitality operations industry. Our software applications help hotels achieve excellence in hotel operations.


Novotel Singapore On Stevens and Mercure Singapore On Stevens Upgrade Their Daily Operations With Knowcross
KNOWCROSS, a global leader in providing service quality and optimization solutions for hotels, is excited to share that the 254-room Novotel Singapore on Stevens and the 518-room Mercure Singapore on Stevens, have both decided to implement the Knowcross platform in order to maximize their operational efficiency and to elevate the quality of their guest service deliverance. This twin implementation adds to the growing Knowcross clientele in Singapore.
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