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Privacy Policy

Under the CCPA, CDPA, CPA, GDPR, etc, we will delete your personal information at any time upon your request. To have your information removed, please contact Elizabeth at elizabeth@hospitalityupgrade.com. Please note your request in the subject line.

Privacy Policy for Hospitality Upgrade
Hospitality Upgrade is committed to safeguarding your privacy while visiting the Hospitality Upgrade websites, namely, HospitalityUpgrade.com. Our goal is to provide you with an internet experience that delivers the information, resources and services that are most relevant to you about our company. To achieve this goal, part of the operation of the site includes the gathering of certain types of information about site users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. This privacy policy applies to the site.

This privacy policy covers two types of information gathered at the site, personal and aggregated. The term "personal information" refers to data you voluntarily provide in connection with use of the site that identifies you and/or the company on whose behalf you are accessing and using the site. Personal information, e.g., data submitted in connection with our services, includes your name, email address, phone number, company affiliation, physical address and/or certain other personal information. The term "aggregated data" refers to general information regarding visitors and users of the site that relates to use of the site, e.g., traffic patterns, number of visits to certain pages, visits from other websites or to third-party websites linked to the site, use of particular services and interest in services, information or features of the site or other parties made available through or found at the site.
What information is collected about you? How do we use it? 
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agree to. You may wish to submit an information request about one of our services or products, participate in one of our promotions or subscribe to our email or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose of providing personalized content to you or if registering for an event to facilitate your stay at events. Subscription forms will provide an opt-out button to allow you to choose not to participate in Hospitality Upgrade personalized content or future online marketing. In deciding whether or not to join such lists, please note that they are only used for Hospitality Upgrade purposes or in joint promotions with a Hospitality Upgrade partner. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request to be removed from our subscription list at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.
Use of Aggregated Data 
Hospitality Upgrade is interested in improving the site and may develop and offer new features and services. We monitor aggregated data regarding use of the site for marketing purposes and to study, improve and promote use of the site. In connection with such purposes, Hospitality Upgrade may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual site users in any way that identifies who they are or how to contact them.
Subscriptions to the enewsletter contain explicit consent to send appropriate technology content on average twice per month along with occasional sponsored content from partners. Digital subscriptions include an e-magazine delivery approximately three times a year. Print subscriptions include three (3) physical deliveries for subscribers within the United States and for paid foreign subscribers. Paid subscriptions for readers outside the United States is $30USD and can be paid via the online form (PayPal) or a check to the contact address found within the privacy policy.

The subscription facilitation is provided through a third-party who will act as an agent of Hospitality Upgrade to facilitate subscriber information, maintain updates of subscriber information and preferences, postal mailing and email distribution. The third party has no authorization or permission to view or use the information held within the database except to facilitate the above services described above.

Use this link to update, correct, modify or delete personal information held by HU. Once on the link, cancelling your subscription will lead to the personal information being deleted. Requests can also be mailed to the same physical address below. If you would like to request your information held by HU, it must be made in writing and mailed to the address below.
We will store personal information obtained as part of the subscription for so long as necessary to continue providing the requested newsletter. When you inform us that you no longer wish to receive the newsletter your personal information will be deleted.
Exceptions to the Privacy Policy 
Hospitality Upgrade has two exceptions to these limits on use of personal information:
(1) Hospitality Upgrade may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Hospitality Upgrade from unauthorized use, or misuse, of the site or anything found at the site.

(2) Hospitality Upgrade may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
All events and correspondence to host, produce and execute events is kept under the same terms, conditions and privacy policy according to Siegel Communications, Inc., dba Hospitality Upgrade. Any authorized agents are under the direction of Hospitality Upgrade and data collected is not sold to outside parties. Under the terms of registration, limited information such as name, company and email address may be shared with attendees and event sponsors for the event attended.
When registering for our events (The CIO Summit, The Executive Vendor Summit) we use a registration portal, which will facilitate your information and any payment necessary for the stay. After the close of the event (within 90 days) that information will be removed.

For conference invitees, we will maintain your personal information for 2 years from the date of the event in order to provide you information and offers regarding future events. However, we will delete your personal information at any time upon your request. To have your information removed from future conference invitations, please contact Kim Delaney at Kim@hospitalityupgrade.com
Use of Cookies
To enable features at the site, Hospitality Upgrade may assign one or more "cookies" to your Internet browser. Cookies, among other things, speed navigation through our site, keep track of information so that you do not have to re-enter it each time you visit our site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a Web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the Web server know if you have previously visited the webpage. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site. While in the process of browsing our site, you also provide us with information that doesn't reveal your personal identity -- what type of destination you're exploring, for example. We use this aggregated data only as explained in this privacy policy. We do not connect aggregated data to any name, address or other identifying information.
Links Provided to Other Sites 
Hospitality Upgrade may provide links to a number of other websites that we believe might offer you useful examples of our work and services. However, those sites may not follow the same privacy policies as Hospitality Upgrade. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any website owners whose sites may be reached through this site, nor can we control the activities of those websites. We urge you to contact the relevant parties controlling these sites or accessing their online policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Your Consent to This Privacy Policy
Use of the site signifies your consent, as well as the consent of the company for whom you use the site and whose information you submit (if any), to this online privacy policy, including the collection and use of information by Hospitality Upgrade, as described in this statement, and also signifies agreement to the terms of use for the site. Continued access and use of the site without acceptance of the terms of this privacy policy relieves Hospitality Upgrade from responsibility to the user. We do not make any automated decisions based solely upon personal information you provide to us.
Policy Modifications & Contacting Hospitality Upgrade.com
Hospitality Upgrade reserves the right to change this privacy policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact:
Hospitality Upgrade
70 Mansell Court
Suite 225             
Roswell, GA 30076

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