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Making Meaningful Change a Reality

In a Q&A with Mandarin Oriental's Todd Wood and Michael Schubach we share that replacing a legacy can be challenging, but if prepared it can go better than expected.

NEWS

Nearly 200 Hyatt Hotels Expected to Open in the Americas Region by 2022
Hyatt Hotels Corporation announced that Hyatt plans to grow its Americas brand portfolio with the expected opening of more than 50 full service and select service hotels in 2020 and the addition of more than 140 additional hotels to its pipeline of hotels expected to open by 2022. This growth is set to fuel Hyatt’s regional brand presence by 33 percent of its current Americas portfolio. Newly executed deals for properties – under management and franchise agreements – will join 585 Hyatt hotels that are currently open and operating in the Americas.
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tech spotlight

CallTek Answers the Call for Reliable Managed Field Services

Over the last 15 years, CallTek has become the white label technical support team that hospitality technology brands depend upon to represent them with exceptional service and expertise. Now CallTek is answering the call for reliable nationwide managed field service support by offering the industry an unparalleled level of control and professionalism with highly skilled technicians, project management and a deep understanding of hospitality.


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The Future of Hotel Guest Management

How an advanced property management system enhances the guest experience, according to the latest best practices it market research.


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SOFTWARE CORNER

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Mobile Access Keys Do you use mobile access for your hotel room when available? The poll is closed.
Yes, always.
 
42%
Yes, sometimes.
 
19%
No, I prefer an actual key card/key.
 
19%
No, I am afraid of this access.
 
9%
I would but I don’t see it very often.
 
9%

industry installs

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