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COVID-19: Industry Leaders Speak Out

So, what are leading hotel associations saying about COVID-19? To find out, we talked with top executives at the American Hotel & Lodging Association (AHLA), Hospitality Financial Technology Professionals (HFTP), Hospitality Sales and Marketing Association International (HSMAI) and Hospitality Technology Next Generation (HTNG). Together, these organizations represent a huge cross-section of the industry. Following are their comments regarding COVID-19’s effects on the hospitality industry and what their associations are doing to support their members.

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The Future of Hotel Guest Management

How an advanced property management system enhances the guest experience, according to the latest best practices it market research.


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Mobile Access Keys Do you use mobile access for your hotel room when available? The poll is closed.
Yes, always.
 
42%
Yes, sometimes.
 
19%
No, I prefer an actual key card/key.
 
19%
No, I am afraid of this access.
 
9%
I would but I don’t see it very often.
 
9%

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