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Are You Depending on A Risky IT Vendor?

With large-scale tech system hacks and security breaches making news and disrupting industry and daily life in general, cyber security is front and center when it comes to the things hoteliers should be concerned about. Security expert Lynn Goodendorf tackles the issue in her article that puts the spotlight on the benefits and possible pitfalls of using third-party solution providers to keep their properties safe from a cyberattack.

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The Future of Hotel Guest Engagement

How an advanced property management system enhances the guest experience, according to the latest best practices in market research


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Amplify the Guest Experience with AI

As travel returns after the pandemic, hotels are experiencing an increase in guest expectations just as hotel staff and profit margins have decreased. Hotels around the globe are turning to technology to fill in the gaps and satisfy guest expectations.


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Mobile Access Keys Do you use mobile access for your hotel room when available? The poll is closed.
Yes, always.
 
42%
Yes, sometimes.
 
19%
No, I prefer an actual key card/key.
 
19%
No, I am afraid of this access.
 
9%
I would but I don’t see it very often.
 
9%

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