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Making Meaningful Change a Reality

In a Q&A with Mandarin Oriental's Todd Wood and Michael Schubach we share that replacing a legacy can be challenging, but if prepared it can go better than expected.


Hotel Industry Joins Nation’s Mayors To Advance Human Trafficking Solutions
The American Hotel & Lodging Association (AHLA) led a national dialogue with hundreds of mayors around the country to advance solutions to stop human trafficking in hotels. President and CEO Chip Rogers hosted a panel of leading Mayors at the U.S. Conference of Mayor’s 88th Winter Meeting to explore the coordination between the hotel industry and mayors as they partner to deploy targeted strategies and take action to combat trafficking in cities across the country. read more

tech spotlight

CallTek Answers the Call for Reliable Managed Field Services

Over the last 15 years, CallTek has become the white label technical support team that hospitality technology brands depend upon to represent them with exceptional service and expertise. Now CallTek is answering the call for reliable nationwide managed field service support by offering the industry an unparalleled level of control and professionalism with highly skilled technicians, project management and a deep understanding of hospitality.


The Future of Hotel Guest Management

How an advanced property management system enhances the guest experience, according to the latest best practices it market research.



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Mobile Access Keys Do you use mobile access for your hotel room when available? The poll is closed.
Yes, always.
Yes, sometimes.
No, I prefer an actual key card/key.
No, I am afraid of this access.
I would but I don’t see it very often.

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