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LATEST issue

Loyalty Reimagined

Personalization expert Shayne Paddock takes a look at what some hotels are doing to keep customers returning again and again.

NEWS

World Cinema and ServiceNow Spearhead Technology Service Transformation in Hospitality Industry
World Cinema, a trusted provider of video, advanced connectivity and professional services to guest-centric properties worldwide, announced a collaboration with ServiceNow to deliver seamless customer experiences through automation, digital workflows, and unprecedented transparency. World Cinema will use ServiceNow to consolidate customer service inquiries onto a single platform for clear and consistent communication and fast time to resolution, while reducing costs. read more

tech spotlight

Hospitality That’s Always On

Learn how Best Buy Business helped one major hotel refresh their in-room TVs and lobby without disruption to staff or guests.


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The Future of Guest Hotel Engagement

How an advanced property management system enhances the guest experience, according to the latest best practices in market research.


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SOFTWARE CORNER

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Mobile Access Keys Do you use mobile access for your hotel room when available? The poll is closed.
Yes, always.
 
42%
Yes, sometimes.
 
19%
No, I prefer an actual key card/key.
 
19%
No, I am afraid of this access.
 
9%
I would but I don’t see it very often.
 
9%

industry installs

Live This Week

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