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Who We Are

Siegel Communications, Inc. is a media company based in Atlanta, Ga. SCI's main business is publishing the magazine Hospitality Upgrade (formerly the Hotel and Restaurant Technology UPDATE).

HOSPITALITY UPGRADE has published technology trends and product information for hotel, casino, travel and foodservice professionals for more than 20 years. The magazine – Hospitality Upgrade, hospitalityupgrade.com, Watercooler newsletter and social media channels bring the latest news and technology software and hardware solutions to our readers. Regular coverage focuses on new industry trends and products, in-depth analyses by leading hospitality consultants, insider news and gossip, interviews with top industry executives, and profiles and installation lists from many of the industries' solution providers. Regular industry coverage includes privacy, payment security, guest management solutions, connectivity and the Internet of Things, digital signage, self-service and kiosks, property systems, infrastructure, data analysis, marketing, revenue strategies and physical security and much more.
Hospitality Upgrade produces two high-level annual events: The annual Executive Vendor Summit, held in the spring.  This two-day conference is an invitation-only event limited to presidents and C-level executives (CEO, chairman, owner, founder) of technology providers actively involved in the hospitality industry. The Executive Vendor Summit presents thoughtful discussion topics, quality speakers and a relaxed networking environment. For more information, visit HospitalityUpgrade.com/VendorSummit.
The annual CIO Summit is held every September. This two-day conference offers a unique combination of networking, program and social events for C-level technology executives. It is an exclusive, invitation-only conference with a strong focus on the CIO role. Participation is limited to the “who’s who” of technology leaders at major hotels, casinos, cruise lines, management and timeshare companies, allowing unprecedented peer networking. For more information, visit HospitalityUpgrade.com/CIOSummit. Both events offer exclusive sponsorship opportunities that require annual advertising commitments.

About Rich

Rich Siegel is the sole owner of SCI (actually him and the many people he still owes money to). SCI also operates the www.hospitalityupgrade.com website. Rich also owns Hospitality Internet Media LLC, the parent company of www.hotel-online.com, the hotel industry's No. 1 news website. Hotel Online also produces a daily worldwide email of hospitality-related headlines. Rich worked in the hotel industry in the '70s, trained users of hotel applications and then went into a career of selling technology to the hotel industry in the '80s. In 1992, Rich launched Hospitality & Automation that produced a small newsletter for those following the latest technology news for the hotel industry. In 1994, the publication became the H&A UPDATE, a four-color magazine and expanded to include all facets of hospitality including hotels, foodservice and travel technologies. The UPDATE Magazine officially became Hospitality Upgrade in March of 2000.

Rich speaks often on the state of technology at conferences throughout the world and also co-produces technology exhibits at many trade shows including the International Hotel/Motel & Restaurant Show every November in NYC. He also sits on numerous advisory committees including the HITEC Advisory Committee and puts together and moderates the CIO panel every year at HITEC. Rich was the 2003 inductee of the HFTP International Hospitality Technology Hall of Fame.

Siegel Communications, Inc.
12460 Crabapple RD STE 202-372 
Alpharetta, GA 30004
677.802.5309 Fax

Meet the Company

President & Publisher:

Richard Siegel
678.802.5301 Direct

Executive Vice President
& Managing Editor:

Geneva Rinehart
678.802.5302 Direct
@genevarinehart - Twitter

Associate Publisher:

Kim Delaney
678.802.5305 Direct

Editorial & Videographer:

Elizabeth Vogan
678.802.5307 Direct


Fran Worrall
770.402.9539 Direct



HOSPITALITY UPGRADE is published for hotel, travel and foodservice professionals including management, independent operators, executives and chains. Each publication educates hospitality professionals on the latest technology software and hardware solutions. Regular coverage focuses on new industry trends and products, in-depth analyses by leading hospitality consultants, insider news and gossip, interviews with top industry executives, and profiles from many of the industries' solution providers. Specific topics include purchasing and maintenance of the following hospitality systems: point-of-sale, property management, back office, sales and marketing, Internet, in-room, restaurant management, central reservations, guest response, handheld/wireless technologies, executive information and more.

Total Readership: over 32,000
Total Countries Mailed: 108
Established: 1992
Issues Per Year: 3

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