Digital Alchemy Expands Staff and Doubles Office Space to Support Growth

  • Digital Alchemy, LLC.
  • 01.15.16
Digital Alchemy started 2016 with a move to new offices with double the space to accommodate its expanded staff and growing client list.

Digital Alchemy is a leading provider of hospitality customer relationship management, guest communications and email marketing for hotels. The company’s new Dallas Metroplex office is home to Digital Alchemy’s support, development, sales and executive teams.

“Passion is the driving force behind Digital Alchemy’s growth,” said Shannon Bedard, Digital Alchemy senior vice president and founding partner. “The "Why" of our company and the focus of our business is "Making Hospitality Personal." Each department has its own mission statement that empowers the team when they walk in the door. Our clients feel this. It is why they selected Digital Alchemy as their CRM and marketing partner.”

Don Hay, founder and CEO, noted that Digital Alchemy increased its client base by more than 30 percent in the past year. “Our new offices have more than 12,000 square feet to accommodate our staff growth to serve our rapidly growing family of clients," he said. "Throughout 2016 we will continue to introduce new solutions and services, like our email Web Receipt for paperless folios and SocialREV that increase revenue and profitability for our clients.”    

Digital Alchemy drives revenue with CRM, email marketing and guest communication solutions that are specifically tailored and personalized per guest, per visit for each hospitality and spa client. An in-depth understanding of each customer’s needs, via one-on-one ongoing client communication, ensures a 400 percent ROI on every email campaign.

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