Gaylord Palms Chooses Kaba Networked Locks for Secure Access

  • dormakaba
  • 12.10.15
The Gaylord Palms Resort & Convention Center has converted to Kaba Saflok MT RFID electronic door locks.

Kaba’s locks interface seamlessly with property management and energy management systems. The networked Saflok solution delivers total property security platform, durability and guest convenience. Kaba provides the Saflok™ and ILCO™ brands of electronic locks.

Gaylord Palms is located minutes from the Orlando area's family entertainment attractions and premier golf clubs. The property offers luxurious amenities such as a spa, fine dining and an exclusive adult pool as well as a water park, live entertainment, and large meeting and special event facilities.

"We evaluated lock options via a request for proposals and chose Kaba," said Bill Goeller, director of engineering for Gaylord Palms. "The combination of secure access for guests, lock durability to lower maintenance, and fast installation are unbeatable." Saflok RFID keys are "extremely reliable," said Goeller. "That makes for a much more satisfactory and consistent at-the-door guest experience. I have used Saflok at other properties. I know the product works."

Gaylord Palms specifically sought out online networked locks that interface with its INCOMM by Honeywell thermostats and INNCOM property network. "The lock alerts security officers when a door is left ajar for too long or a lock is not working," said Goeller. "We can tell when people enter a room and when it is empty. The online network creates a more secure environment for guests."

"The Kaba install team converted 1,406 guest door locks in only seven days," said Goeller. "The team coordinated with our housekeeping crew to have rooms back in inventory quickly. Then they moved on to secure 400,000 square feet of meeting space with Saflok RFID electronic locks. We also instituted a key-recycle program that reduces costs."

"Another important decision factor for Gaylord Palms was Kaba’s mobile readiness when the property decides to implement mobile access locks," said Stephan Pollack, Kaba’s vice president of marketing. "All Kaba RFID door locks shipped today are mobile-access iOS and Android compatible. Our locks use a cloud-based mobile access system and BLE (Bluetooth Low Energy) for a seamless, reliable, highly secure guest experience. Travelers can check in online with their mobile device and use it during their stay as their very own mobile room key."

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