Group Booking Lead Time Continues to Increase

  • Kalibri Labs
  • 10.02.19
A review of the August 2019 data contained in Kalibri Labs’ U.S. Hotel Industry Performance Overview reveals that Booking Lead Time for Group reservations continues to extend further out to just shy of 51 days, up more than 5 percent year-over-year (YOY).

Group business is not alone in the growth of Booking Lead Time as Brand.com, Voice and GDS channels all showed modest gains, while Property Direct, OTA and FIT/Wholesale displayed declines in Booking Lead Time for August versus the same time last year. Across all channels, Booking Lead Time averaged nearly 26 days out for August hotel stays, while year-to-date (YTD) that figure is 24.3 days and a modest increase of .5 percent YOY.
 
Continuing the prominent trend from previous months throughout 2019, Loyalty Contribution continues to accelerate, up 7.1 percent YOY in August, bringing the total Loyalty Contribution to 54.6 percent of all August room nights. This acceleration is further proof consumers are finding value in their loyalty program memberships. Brand.com Loyalty Contribution exceeded 87 percent in August, while 15 percent of OTA booked room nights were loyalty members.
 
One market showed notable performance improvement, as San Francisco rebounded strongly from a very disappointing July to post solid gains YOY for August in most measures.
 
“While Occupancy rates remain strong overall, ADR growth has been extremely sluggish,” says Mark Lomanno, Partner & Senior Advisor at Kalibri Labs. “Look for hotels to continue to try to squeeze more profit contribution out of existing room revenues and current Guest Paid ADRs as revenue leaders keep a close eye on cost of customer acquisition as we close out the year.”
 
Per Lomanno’s comments on Booking Costs, those costs did increase 2.4 percent YOY for August across all channels, despite Booking Costs being down marginally YTD (-1.2 percent).
 
The full details of the U.S. Hotel Industry Performance Overview are available at KalibriLabs.com. Kalibri Labs now offers a complimentary Market Kalibration newsletter that provides a summary of U.S. hotel performance trends. Visit kalibrilabs.com/trends to download the latest edition.
 
*Contribution to Operating Profit and Expense - Revenue per available room based on the total room revenue paid by guests, after transaction-specific direct reservation costs have been deducted (i.e.: retail commissions, wholesale commissions, channel costs, TA amenity costs, and loyalty investment). 

Kalibri Labs evaluates and predicts revenue performance using its proprietary algorithm to generate the Optimal Business Mix for individual hotels, revealing the most promising opportunities to pursue along with specific direction on how to find and convert them.


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