Itesso Invites Hoteliers to Touch the Cloud at HITEC 2015

  • Itesso, an Amadeus Company
  • 06.17.15
Itesso, a global innovator in cloud-native hospitality technology, will demonstrate the events, tasks and notification feature of the Itesso Enterprise Lodging System (ELS) for the first time at HITEC 2015.

Itesso's new Events, Tasks and Notifications feature enhances the platform by alerting hotel staff, based on their role, of various tasks created by certain events - either through a special notification console or using the Itesso notification app for mobile devices, including the Apple Watch. For example, the system can now alert all managers on duty that a VIP is checking in and must be personally greeted. Notifications can also be set up to inform housekeeping of rooms being vacated by departing guests, so that they may be cleaned, or advise reservations staff that a booking with a special request was received from an external channel. The notification alert options are endless and relevant to every hotel department.

The ELS notification console can be set up to span multiple properties for maintenance and IT staff members who serve several hotel locations, or corporate team members who oversee a region or entire operations. Once a notification is received and an action item is accepted by a staff member, the alert is removed from the console of other users. This helps to streamline operations by holding the individual who claimed the task responsible for completion, as well as eliminating redundancy by other employees.

"The notification console and the mobile apps for management and housekeeping make Itesso ELS more personal and tangible for the user," said Bas Blommaart, CTO and chairman for Itesso. "It also helps to enhance guest service and streamline operations by leveraging the power of mobile devices, which are quickly becoming invaluable to hospitality management."

To celebrate the debut of this new feature at HITEC 2015, Itesso will give away a hot air balloon ride to all hotel companies with qualifying ELS installations, allowing them to experience what it feels like to literally touch the cloud. Eligible parties will receive a two-hour balloon ride provided by the American Ballooning Network (ABN).

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