John Q. Hammons Hotels & Resorts Standardizes Multi-brand Portfolio on dormakaba USA Inc Electronic Door Locks

  • dormakaba USA Inc
  • 06.26.17
dormakaba USA Inc, a leader in the global market for access and security solutions, announced that John Q. Hammons Hotels & Resorts (JQH) standardized the guest room door locks on all of the company’s hotel properties with dormakaba USA Inc’s Saflok electronic door locks.

dormakaba USA Inc manufactures the Saflok™ and Ilco™ electronic door locks and provides installation and service for these locking systems. JQH owns and manages a portfolio of 35 hotels representing approximately 8,500 guest rooms/suites in 16 states. The hospitality company also operates more than 1 million square feet of meeting space.
“JQH has an excellent relationship with dormakaba USA Inc and has used Saflok locking system since 1995. The two companies share a common goal of installing an innovative system that provides the best protection at a fair price,” said Bill George, JQH’s vice president of capital planning and asset management. “Both companies are focused on ensuring the customer is priority one.” 
Springfield, Missouri-based JQH’s hotel portfolio represents brands that include Marriott, Hilton, Embassy Suites by Hilton, Renaissance, Sheraton, IHG, Chateau on the Lake Resort / Spa & Convention Center and Plaza Hotels Collection. All hotel brands in the award-winning company’s hotel portfolio have approved Saflok electronic locks.
According to George, JQH is currently rolling out Saflok’s RFID system across the company’s hotel portfolio nationwide.
“Saflok is a proven leader in electronic hotel lock technology. JQH’s relationship with dormakaba USA Inc allows us to be at the forefront of safety and security in the hospitality industry and to bring peace of mind to our guests, meeting planners, and employees,” George said. “We appreciate the Saflok safety and security features, including the reliability aspects, customization, ease of use, and flexibility for mobile access.”
Stephen Pollack, vice president – marketing for dormakaba USA Inc, said, “John Q. Hammons Hotels & Resorts is one of the most respected names in hospitality. dormakaba USA Inc and JQH have a long-standing relationship of trust that has benefitted guests and both of our companies. We value that relationship and will continue to deliver the highest quality systems and services JQH and our customers expect.”  
George also noted that there are several benefits to having a standardized dormakaba USA Inc electronic hotel lock system across JQH’s property portfolio. 
“With the new lock implementation in progress, we have the opportunity for orderly technological innovation, customization at the portfolio and property levels, cost and training efficiencies, and elevated access control of spaces during meetings and events,” George said.

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