Kiva Dunes Selects PAR Springer-Miller to Implement SMS|Host® Hospitality Management and Owner Fulfillment System

  • Springer-Miller Systems
  • 06.03.15
PAR Springer-Miller Systems, Inc. has announced that Kiva Dunes has selected the SMS|Host Hospitality Management and Owner Fulfillment System for its luxury resort in Gulf Shores, Ala.

Located on the white, sandy beaches at the convergence of Mobile Bay and the Gulf of Mexico in Alabama, Kiva Dunes consists of a 90-room luxury resort and one of the top-rated golf courses in the state of Alabama.  Paired with the fine dining experience of Kiva Dunes Restaurant, Kiva Dunes represents a crown jewel of the Alabama Gulf Coast. 

“Kiva Dunes prides itself on being the premier golf and beach destination on the Gulf Coast," said Scott Russell, director of marketing for Kiva Dunes Golf & Beach Resort. "We have a lot planned for the future, including new beachside amenities, rental property expansions and golf course renovations."

With the SMS|Host Hospitality Management System from PAR Springer-Miller, Kiva Dunes employees can provide a personalized guest experience. In addition, the SMS|Owner Fulfillment module integrates seamlessly with SMS|Host, allowing for easy management of owned units. PAR Springer-Miller’s Secure Payments Solution utilizes P2PE (point-to-point encryption) technology to ensure the highest level of credit card security for guests at Kiva Dunes. Kiva Dunes will take advantage of PAR Springer-Miller’s 24/7 global support system with operations centers in Kuala Lumpur, London, Toronto and Las Vegas to ensure a worry-free technology experience.

“We tasked ourselves with finding a new property management system that we felt confident would help usher us into the future,” said Russell. “We needed a system that would streamline everything for our guests and owners, whether it was as simple as charging a frozen drink at the pool to their room or easy access to their owner statements. We found what we were looking for in the trusted name of PAR Springer-Miller. Since the implementation of the new software we’ve begun to witness a change across the board and feel that we made the right choice in partnering with PAR Springer-Miller and look forward to our continued future partnership.”

“As the premiere golf and beach resort on the magnificent Gulf Coast, we take great pride in our new relationship with Kiva Dunes.  From an operations perspective, the diversity and complexity of the Kiva Dunes operation makes our SMS|Host Hospitality Management System the ideal solution for the resort,” said Larry Hall, president and CEO of PAR Springer-Miller. “SMS|Host provides a number of capabilities that enable Kiva Dunes to fully integrate their operations and achieve the efficiencies and guest service level they seek. We welcome Kiva Dunes to our growing family of the world’s finest resorts that make PAR’s SMS|Host the central component of their technology platform.”

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