Multi-Systems, Inc. (MSI) Announces its Sixth Installation in the New Victorian Inn & Suites Properties

  • Multi-Systems, Inc. (MSI)
  • 09.25.13
Multi-Systems, Inc. (MSI) has announced the selection and installation of its MSI CloudPM with MSI CloudSync technology in the sixth property owned and operated by The New Victorian Hotel Group.

Six New Victorian Inn & Suites Install MSI CloudPM™ & MSI CloudSync™

Multi-Systems, Inc. (MSI), a leading hotel cloud services hospitality technology provider, announced the installation of its sixth MSI CloudPM™ with MSI CloudSync™ technology in the New Victorian Inn & Suites properties owned and operated by The New Victorian Hotel Group.
“MSI exceeded expectations, and we had many,” said Jason Hoehne, COO of the New Victorian Inn & Suites properties. “They were the first company who cared what we had to say.  MSI offered a 30-day assessment of MSI CloudPM™ with our initial property installation in Lincoln, Nebraska this April. We were excited to witness a large improvement in our day-to-day operations in a short time. Half-way through the term we were readying our next property for the MSI CloudPM™ solution. We love it.”

Following the Lincoln installation, MSI worked alongside Mr. Hoehne as he strategically placed his general managers at the second property as training and implementation was underway, preparing his team for a smooth transition from old to new in the remaining four properties over a five-month period. (Norfolk, York, and Kearney, Nebraska and Sioux City, Iowa). The sixth property, purchased in Omaha during this period is slated for MSI CloudPM™ by October. 

“It wasn’t an easy decision,” Hoehne said. “In the beginning we initiated an aggressive search into web-based, remote-access SaaS hotel cloud technology when our antiquated system offered no further updates. In fact, our team reviewed 14 different companies and their solutions in detail. The experience with the MSI team has been outstanding. They work hard to please from start to finish.”

Mr. Hoehne indicated the MSI CloudSync™ technology offered a simple “insurance policy” by preventing loss of production, time, and revenue at his properties. When Internet service is interrupted in the cloud, MSI CloudSync™ activates and MSI CloudPM™ continues to operate offline. When service returns, all information entered offline is automatically ‘synced’ as if there were no interruption. 

Robert Bansfield, MSI Senior Executive Officer said, “As hotel people, we find immense satisfaction in giving hotel owners and operators an edge up in the cloud. Getting connected with MSI CloudPM™ and staying connected continuously with the exclusive MSI CloudSync™ technology emboldens Mr. Hoehne and his associates at the New Victorian Inn & Suites for the years ahead in the hospitality industry. We thank them for their diligent research and for ultimately partnering with MSI.”

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