Newmarket has received 2013 Confirmit ACE awards in the areas of worldwide customer support, Americas customer support, PSS support, worldwide project management, Americas project management, APAC project management, worldwide business consulting services, worldwide product training services, worldwide systems engineering services, and worldwide integration services.

Newmarket Receives 2013 Confirmit ACE (Achievement in Customer Excellence) Awards

Newmarket® International, Inc. ("Newmarket"), the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue, while improving customer satisfaction and guest loyalty, announced that it has been awarded 2013 Confirmit ACE (Achievement in Customer Excellence) Awards in the areas of Worldwide Customer Support, Americas Customer Support, PSS Support, Worldwide Project Management, Americas Project Management, APAC Project Management, Worldwide Business Consulting Services, Worldwide Product Training Services, Worldwide Systems Engineering Services, and Worldwide Integration Services.

2013 marks the seventh consecutive year Newmarket has been recognized for customer excellence with Confirmit ACE Awards. The accolade demonstrates the long-term commitment of Newmarket to delivering outstanding customer services and support to its global customer base.

The Confirmit ACE Awards program celebrates outstanding achievement in customer satisfaction, employee satisfaction, and/or partner satisfaction. Receiving a Confirmit ACE Award is a distinct honor that demonstrates the recipient’s rigorous application of customer feedback processes and its outstanding performance as measured by those processes.

“We are once again honored to have been awarded Confirmit ACE Awards. This recognition is a testament to our commitment to build on our global success by continuing to deliver the best customer services and solutions possible,” said Jeff Hiscox, president and CEO for Newmarket.

"We are delighted to recognize Newmarket as a customer excellence leader,” said Henning Hansen, President and CEO of Confirmit. “The Voice of the Customer is critical in enabling businesses in competitive industries to satisfy and retain customers, and drive business change. As an ACE Award winner, Newmarket clearly understands this, and we are proud that they rely on Confirmit for these vital business initiatives.”