Sabre Discloses Hotel Reservations System Security Breach

  • Sabre Hospitality Solutions (CRS and other solutions)
  • 05.04.17
Sabre disclosed in its May 2, 2017 10-Q filing that it is investigating an incident of unauthorized access to payment information contained in a subset of hotel reservations processed through its Hospitality Solutions SynXis Central Reservations system.

Sabre has engaged Mandiant, an independent third-party cybersecurity expert, to support its investigation and have also notified law enforcement. The unauthorized access has been shut off and there is no evidence of continued unauthorized activity. There is no reason to believe that any other Sabre systems beyond SynXis Central Reservations have been affected.

Sabre Hospitality Solutions customers are being notified of the investigation with a commitment to keep them informed. Sabre has dedicated internal staff and independent cyber experts to complete this investigation as quickly as possible.




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