The Mark Hotel Chooses VENZA to Protect Guest Data

  • 01.05.18
VENZA is working with The Mark Hotel to improve its security posture and protect the private information of its guests.

The Mark Hotel is a favorite among celebrities and foreign dignitaries and regularly hosts guests of the Met Gala, the annual fundraising ball for Metropolitan Museum of Art’s Costume Institute. 
Located in New York City’s Upper East Side, The Mark Hotel features 100 rooms and 56 suites designed by French designer Jacque Grange. The five-star hotel offers a variety of luxury amenities including a Jean George restaurant, a Frédéric Fekkai salon, and personal shopping services at Bergdorf Goodman.
“We are committed to providing our guests with an exceptional experience and exceptional service. With so much high-profile personally identifiable information at stake, the Mark Hotel requires a vendor like VENZA that offers a comprehensive program to protect the privacy and sensitive data of our guests.” said Imran Raja, director of technology at The Mark Hotel. 
As a first step, VENZA provided The Mark Hotel with a PCI Readiness Assessment to uncover any vulnerabilities within the hotel. The organization is now implementing VENZA's comprehensive data-security compliance training, which consists of PCI/PII awareness training, webinars and awareness audits, as well as a prescriptive component for reinforcement and follow-up. Additionally, VENZA will provide internal network scans, quarterly vulnerability scanning and SAQ preparation. 
“It is critical that high-profile hotels put in place comprehensive programs to protect the private information of their guests. With so much valuable personal data available, luxury hotels are prime targets for cybercrime. It isn’t enough to meet basic requirements; they must ensure that all aspects of their data security efforts, from employee training to network defense, work together seamlessly to keep guest data as safe as possible,” said Jeff Venza, VENZA president and CEO. 

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