citizenM Partners with iRiS Software Systems

  • iRiS Software Systems Ltd
  • 06.16.16
iRiS Software Systems, a multi-award winning guest facing technology hospitality provider, and citizenM have teamed up to deploy in-room interactive guest facing solutions in citizenM’s Amsterdam and Schiphol airport locations.

With its first property opening in 2008, citizenM is more than just a hotel group. It is an innovative concept driven by one desire: to create affordable and adaptable luxury by cutting out unnecessary costs and focusing on what is really important to a new generation of travelers.

The hotels are deeply rooted in the idea that great basics, such as a comfortable bed, free Wi-Fi or urban location, must go hand in hand with great customer service. Check-in is completely automated; taking less than one minute and the restaurant area is entirely self-service.

By installing iRiS Signature Guest Valet, citizenM Amsterdam and Schiphol airport hotels are answering the growing customer demand for a more unique and tailored experience.

Designed for a room-based tablet, iRiS Signature Guest Valet is an interactive application that replaces the traditional guest welcome pack with up-to-date, live destination information. The app allows visitors to control the entire room, setting the mood of the room to their choice. Guests can choose from a total of five pre-programmed moods (such as “romance” or “business”) and pre-programmed functional light-settings (such as “work”, “shower” and “read”). Video-content and audio adjust to the chosen mood to create the perfect atmosphere. It also controls the blinds, the curtains, the temperature and the TV.  With the app visitors can also access local maps & attractions, stream the movie of their choice and set up a personalized alarm on the TV.

“iRiS are very excited to be partnering with citizenM on such an innovative project," said said Jason Jefferys, CEO of iRiS Software Systems. "Our Signature Guest Valet solutions are the perfect fit to citizenM’s commitment to bringing the best of what hospitality can offer in a world where guests expect always more efficiency and better technology when travelling."

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