eRevMax Releases Infographic on Chinese Travel Industry

  • eRevMax
  • 10.15.14
eRevMax has released an infographic that shares key insights on Chinese travelers and their online booking behavior.

Based on several key market studies, the infographic shows that hotels need to overcome the language barrier to reach out to 100 million international travelers in China.

The increase in high disposable income and rise of middle class has influenced the purchasing behavior and travel decisions of young, educated and technologically skilled Chinese travelers. The Internet is the primary source of travel planning with 95 percent of Chinese travelers beginning their search at Baidu, the 800 pound gorilla of China search. The steady economic growth in the country has increased the consumption power, but the middle class Chinese traveler still remains price sensitive and compares rates on meta-search channels before booking.

An increase in disposable income, a broadening middle class and an improved road and rail network has encouraged more people to travel. The amount of money spent on travel in China has been growing at 20 percent compound rate for the last few years, and has made Chinese travelers the big spenders.

Digital media and e-commerce have moved into the mainstream of Chinese Internet users’ lives with them spending about 1 billion hours online each day, more than double the daily total in the United States. When it comes to online travel – Ctrip, eLong and dominate the market. The internet penetration in the country is being led by smartphones, and this has led to an exponential rise in mobile travel bookings.  A whopping 89 percent travelers use smartphones to access websites and 45 percent of business travelers use mobile for travel arrangements.

When it comes to booking decisions, Chinese travelers trust online reviews more than friends or families. The volume of reviews posted nearly doubled in 2013, and peer recommendations influence not only where travelers go, but also where they shop for travel products. The Infographic notes that 48 percent of travelers use social media in trip planning and 89 percent of luxury travelers write reviews after the trip. Sina Weibo, the local micro-blogging site rules in the social space with over 550 million active users.

Click here to access the full infographic. 

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