Vendor Updates

Oracle Hospitality Hotel and Resort Solutions

2017 Summer
Columbia, MD
http://www.oracle.com/hospitality

Continuing its legacy of helping hoteliers deliver exemplary service, Oracle Hospitality is leading the industry again with the launch of Reporting and Analytics 9.0, an enhanced solution for identifying revenue-generation and cost-saving opportunities, and the Oracle MICROS 720 tablet, a rugged, mobile point-of-sale unit designed specifically for the hospitality market.

Both innovations are essential for hoteliers, who increasingly are seeking solutions to maximize food and beverage operations as a means to improve the bottom line and enhance guest experiences.

To aid in that effort, Oracle Hospitality engineered OPERA Cloud, its hotel management platform, to work in tandem with Oracle Simphony Cloud Service, which addresses the needs of restaurant operators within hotels – from point of sale to kitchen management to back office to e-commerce. The platform also features an array of tools ensuring timely guest seating, food delivery, loyalty tracking and more.

Already in use in more than 50,000 restaurants, hotels, bars, coffee shops, stadiums, theme parks and other hospitality operations around the world, the Reporting and Analytics solution — which is fully integrated with Simphony Cloud — provides managers with insight to sales, revenues and other key performance indicators.

The release of Reporting and Analytics 9.0 integrates with Oracle Business Intelligence Enterprise Edition (OBIEE) — Oracle’s renowned, high-performance analytics engine that is identical to the one driving most of the top companies found on the Fortune 100 list. The solution provides visual representation of data that allows users to instantly comprehend business trends and patterns — and identify opportunities.

The Oracle MICROS Tablet 720 combines the versatility of mobile devices with rugged features and extended battery life to meet the taxing conditions found in food and beverage environments. The 7-inch, LED-backlit touch display with a “hot-swappable,” 8-hour battery provides ultimate flexibility and ease of use to increase staff efficiency, improve one-on-one guest engagement, and accelerate speed of service and table turns.

The new product launches complement recent innovations such as Oracle Hospitality’s Hotel Mobile, an intuitive native app that leverages Oracle’s middleware and mobile application framework. By providing instantaneous sharing of key information with staff members throughout the property, Hotel Mobile elevates the guest experience by improving service at check-in and enhancing housekeeping and maintenance. The app, which can be accessed from a tablet device or smartphone, can create individualized experiences by leveraging guests’ profiles, preferences, stay history and consumption patterns.

Reporting and Analytics 9.0, the Oracle MICROS Tablet 720, and Hotel Mobile supplement OPERA Cloud Services — a comprehensive enterprise platform for hotel operations and distribution based on cloud technologies.

OPERA Cloud improves operations in various ways, including:
  • Accelerating innovation: Simplified information technology enables hotels to make software upgrades more easily, deliver service innovations faster and accelerate business process improvements.
  • Reducing IT cost and complexity: By eliminating the need for on-premise servers, OPERA Cloud minimizes capital expenditures. By going “above property,” it also saves time and expense associated with maintenance and upgrades.
  • Securing enterprise data: OPERA Cloud runs on state-of-the-art infrastructure, ensuring security, scalability and reliability.

Discover more about Oracle Hospitality’s new products by visiting www.oracle.com/hospitality or calling (866) 287-4736.


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