SpaSoft, a leading provider of spa and activity management software, is proud to announce Erica Mullery as its new president. Erica has been a part of the Jonas Software family for 25 years holding various leadership positions, with her most recent role as Jonas Club’s Vice President of Operations and has extensive experience within the hospitality tech industry.

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Hotel Communication Network (HCN) has developed a NEW program that is turning traditional room service operations from a loss leader to a profit center. Rather than placing more stress on limited staff or requiring guests to use a mobile app delivery service such as DoorDash or Uber Eats that requires them to meet drivers in the lobby, HCN has developed an alternative service that is boosting revenues and satisfaction scores.

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IDeaS, a SAS company, a leading provider of hospitality revenue management software and services, announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency. The designation recognizes that IDeaS has demonstrated deep domain expertise in core revenue management applications.

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Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce that Carlton City Hotel Singapore has selected Cendyn’s eInsight CRM to help them consolidate their data, streamline their guest communication efforts and provide them with a true 360-degree view of each guest.

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VENZA, a leading provider of data protection and regulatory compliance solutions for the hospitality industry, announced that Soiree Valet has chosen it to provide information security, PCI DSS compliance, and privacy management tools for its organization. The agreement will deliver world-class products to Soiree Valet, building upon their strong foundation of security standards.

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VENZA, a leading provider of data protection and regulatory compliance solutions for the hospitality industry, today announced the appointment of Macarena Carballo as executive vice president of global operations. In this new capacity, Carballo will lead all aspects of VENZA’s operations, delivering her signature customer-centric focus with a renewed emphasis on product innovation.

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Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced it has been named Mitel’s Hospitality Partner of the Year, Americas, for the second year in a row at Mitel’s 2023 Global Partner Awards Ceremony held earlier this month.

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It’s difficult to imagine that anything could be more amazing than 3.5 million Swarovski crystals adorning the walls, ceilings, fireplaces and light fixtures at Sparkling Hill Resort & Spa in Vernon, British Columbia. Yet, communication between guests and staff at the European-style wellness retreat is shining even brighter, thanks to a recent integration partnership between Maestro PMS and PurpleCloud Technologies.

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Gervasi Vineyard Resort & Spa, a luxury destination in Canton, Ohio is expanding its business with Oracle Cloud. Using Oracle Hospitality OPERA Cloud Property Management System (PMS) and MICROS Simphony Cloud Point-of-Sale (POS), Gervasi has consolidated its operations on a single cloud platform. With streamlined tools and better access to data – from the spa and restaurant to guest rooms and wedding venues, staff and managements are able to save while providing the personalized service guest expect.

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