Agilysys Hotel and Leisure Update for Spring 2026

Technology That Powers the Modern Guest Experience

In hospitality, experiences define the brand. Agilysys helps hotel and leisure operators elevate those experiences by delivering leading edge technology that connects every guest touchpoint, from booking and check-in to dining, activities and checkout. With an exclusive focus on hospitality, Agilysys delivers a unified ecosystem that includes property management, point of sale, reservations, spa and golf management, activity scheduling and inventory and procurement solutions. This integrated platform gives properties the tools to enhance satisfaction, strengthen loyalty and improve financial and operational performance.

By bringing front- and back-of-house operations together within a modern, scalable architecture, Agilysys enables teams to work more efficiently, personalize service and operate with greater confidence.

AI That Optimizes Experience and Revenue

Agilysys integrates artificial intelligence (AI) directly into its platform through guestsense.ai, an intelligence layer that helps operators make better decisions in real time by analyzing demand, capacity, guest profiles and on-property behavior. The system surfaces smarter pricing recommendations, availability adjustments and targeted offers that improve guest experience and revenue. Because AI is embedded across property management system (PMS), point of sale (POS), golf, spa and other applications, staff gain consistent insights throughout the guest journey.

Intelligent Guest Profiles That Adapt in Real Time

Agilysys gives properties a clear view of their guests with Intelligent Guest Profile services. The technology captures explicit preferences and subtle behavioral signals as guests move through the property, then creates a living profile that helps staff anticipate needs and personalize interactions more effectively.

Guest profiles rise to the top based on relevance, giving staff instant access to the right record along with complete spend and activity insight. Properties maintain full ownership of this data, strengthening strategic decision-making and long-term engagement.

A More Seamless Package Booking Experience

Agilysys also modernizes the way hotels present and fulfill packages. Stay Package Entitlement New Dynamic, or SPEND, technology allows guests to book all their package entitlements, such as spa, golf, dining, and activities, in one guided online experience.

The system shows only the options that apply to the guest’s package and highlights relevant upsell opportunities. SPEND uses real-time availability across systems to deliver convenience and accuracy traditional booking engines cannot match.

Centralized Reservations for Multi-Property Operators

For brands that manage multiple locations, Agilysys provides a single-panel reservations environment. Agents can view profiles, availability, rates, offers and trip details across all properties in one screen. This approach reduces training time, increases productivity and strengthens service consistency.

A Partner Committed to Long-Term Success

Agilysys supports customers with in-house implementation, training, and technical services, ensuring consistent support and clear accountability. Every engagement begins with a collaborative focus on the guest and staff journey, identifying ways technology can simplify operations and enhance the experience. As hospitality evolves, Agilysys continues to shape solutions that help properties stay ahead of guest expectations and operational demands.For more information on Agilysys, please visit www.agilysys.com.