Agilysys Hotel Update for Spring 2024

High Return Hospitality

SaaS and on-premise capable technology on an open RESTFUL Application Programming Interface (API) architecture.

Agilysys exclusively delivers state-of-the-art software solutions and services that help organizations achieve "High Return Hospitality" by maximizing return on experience (ROE) through interactions that make the personal profitable. Customers around the world use Agilysys property management systems (PMS), point-of-sale (POS) solutions and inventory and procurement (I&P) systems to consistently delight guests, retain staff, and grow margins.

Common Guest Profile

Machine learning based proprietary algorithm that uniquely identifies guests.

Using unique profile services that gather explicit and implied guest preference data in real time, Agilysys empowers hotel staff to deliver personalized interactions. This leads to improved revenue growth, guest loyalty, and operational efficiencies. This is analogous to the way that web browsers uniquely identify you as you surf the internet. Hoteliers want to know individual guests and understand overall segmentation in order to personalize targeted marketing and operations through key metrics and analytics. The best part is you own this guest data. This common guest profile data allows you to personalize every guest interaction to delight guests, empower staff, and make the personal profitable.

Professional and Technical Services

Operational expertise and accountability.

Agilysys takes ownership of delivering your desired end state and doesn't outsource training or implementation. These services are crucial to long-term success. Agilysys uses its own experienced resources for this purpose so it can ensure quality and more importantly, take accountability.

Unique among hospitality providers, Agilysys has a dedicated team of technical engineers who can help enhance and customize Agilysys products if required, providing a unique competitive edge. Agilysys supports these custom solutions just like any other product, ensuring you're covered in the future.

Solution Studios

Agilysys has a Solution Studio for you to deliver the desired experience for guests and staff alike.

Agilysys combines its ecosystem core solution with select Experience Enhancer Collections to create Solution Studios for each hospitality sector, from hotels, resorts, and cruise to corporate, higher ed, life plan, amusement parks, and venue dining. These modern API connected solution studios serve the needs of today's guests, staff and businesses of today, and are flexible to support tomorrow's developing needs.

Driven by understanding your property's unique guest and staff journey, Agilysys identifies interaction points and determines how technology can play a role to empower staff and guests. These conversations drive product and feature development decisions.

For more information on Agilysys, please visit www.agilysys.com.