dailypoint Update for Spring 2024

Are you ready to break new ground? Get the most out of your Guest Data with dailypoint

A pivotal component of a sustainable digitalization and big data strategy lies in the establishment of a unified guest profile. Presently, hotels grapple with approximately 30 profiles for a single guest across various systems. dailypoint addresses this challenge by seamlessly consolidating and managing the golden record across all systems. Recognized as the foremost data management and CRM platform for discerning hoteliers, dailypoint employs its innovative data laundry, a 350-step process that autonomously generates a refined guest profile enriched with AI-driven insights.

This cloud-based software as a service (SaaS) solution encompasses 16 modules, accompanied by the dailypoint Marketplace boasting more than 200 solution partners for optimal integrations. By leveraging dailypoint, hotels can elevate their standards across all facets of the customer journey, enhancing quality and supporting various departments from operations to marketing.

dailypoint is structured around three interconnected domains: the dailypoint data management platform, the CRM & e-marketing suite, and loyalty. Within these domains, hoteliers can select from 16 modules, each strategically designed around the central profile, empowering hotels to refine and optimize their guest interactions.

Key modules are:

dailypoint Data Loyalty: Recognized as the leading European solution for independent Hotel Loyalty programs in the 2024 Hotel Tech Awards, dailypoint Loyalty empowers hoteliers to seamlessly manage their own loyalty initiatives. This scalable and robust platform caters to the unique needs of individual hotels and international brands, efficiently handling programs with memberships exceeding 100 million. Hoteliers enjoy a comprehensive array of options akin to global loyalty programs, with the flexibility to customize according to their specific requirements. Crucially, dailypoint Loyalty integrates seamlessly with data from CRS, PMS, or POS, facilitating accurate point calculation. Remarkably, there is no reliance on a card-reader; a simple PC or portable device suffices to credit points to a member's account. dailypoint Loyalty serves as a strategic tool for hoteliers, driving direct bookings, fostering loyalty, gaining valuable insights into customer behavior, and ultimately boosting sales.

dailypoint Laundry: dailypoint systematically gathers data from diverse sources, consolidating and organizing it for effective utilization. Through an automated cleaning process, crucial data points undergo comprehensive review, eliminating duplicates, rectifying errors stemming from human oversight, and culminating in the creation of a unified profile for each guest. This refined data is subsequently reintegrated into your PMS and stored within dailypoint, ensuring that information remains current and synchronized across all sources. This consolidated approach provides hotels with a singular, reliable source of information for all guest data.

dailypoint Marketplace: In the current landscape, hotels employ diverse software solutions, including PMS, booking engines, and tools for scheduling appointments at the hotel spa. The proliferation of digital assistants further complicates the challenge of integrating these solutions seamlessly into existing software infrastructure. The dailypoint Marketplace emerges as a smart integration platform tailored to address this issue. By serving as a connective hub, it links all hotel systems efficiently, eliminating the need for intricate integration into the PMS.

Want to learn more about all 16 dailypoint modules?  

Visit www.dailypoint.com or email at sales@dailypoint.net.