dailypoint Update for Summer 2025

Reach the Peak of Hotel Tech and Significantly Boost Revenue, Guest Satisfaction, and Loyalty with dailypoint!

Are you ready to reach the peak of hotel tech? Get the most out of your guest data with dailypoint! A pivotal component of a sustainable digitalization and big data strategy lies in the establishment of a central guest profile. Currently, hotels grapple with approximately 30 profiles for a single guest across various systems. dailypoint addresses this challenge by seamlessly consolidating and managing the golden record across all systems.

With 20 years of expertise in the hospitality technology sector, dailypoint has been shaping the industry and is proud to have been recognized for five consecutive years. "The Peak of Hotel Tech is not just a slogan – it’s our commitment philosophy," said Michael Toedt, managing partner and CEO.

Recognized as the industry-leading CRM, central data platform (CDP), and central data management (CDM) solution for demanding hoteliers, dailypoint harnesses the power of its proprietary Data Laundry technology. This 350-step, AI-driven process autonomously refines each guest profile, offering unprecedented insights that empower hoteliers to enhance guest interactions and operational efficiency.

Our cloud-based software as a service (SaaS) platform encompasses 16 comprehensive modules, alongside the expansive dailypoint Marketplace, which boasts over 200 solution partners. This ensures optimal integration across all facets of hotel management. By leveraging dailypoint, hotels not only streamline operations but also significantly enhance the quality of guest experiences, supporting various departments from operations to marketing – guaranteed to make your guests smile.

dailypoint continuously innovates to stay at the forefront of technology. Recent examples include the integration of features like ChatGPT, which offers quicker, personalized guest communication based on the central guest profile (CGP), and WhatsApp integration for seamless direct messaging. These innovations, along with other advanced communication tools, significantly enhance guest engagement, provide instant support, and further personalize the guest experience, ensuring every interaction is memorable.

Detailed Features of dailypoint:

Central Guest Profile:  At the heart of dailypoint is the CGP, which allows for centralized data management, ensuring all guest information is synchronized and easily accessible across various platforms.

dailypoint Loyalty:  Recognized as the top European solution for independent hotel loyalty programs by the 2024 Hotel Tech Awards, this module enables hoteliers to seamlessly create and manage tailored loyalty initiatives. Designed to accommodate the needs of both small hotels and large international brands, it efficiently handles loyalty programs with memberships potentially exceeding 100 million. This scalable platform offers flexibility in customization to meet specific hotel needs, integrating effortlessly with existing systems like central reservation service (CRS), PMS, and POS.

dailypoint Data Laundry: This feature systematically gathers and organizes data from diverse sources. An automated cleaning process thoroughly reviews data points, removes duplicates, and corrects errors, resulting in a meticulously curated and unified guest profile.

dailypoint Marketplace:  Addressing the proliferation of digital tools in the hotel industry, from PMS to booking engines and spa scheduling systems, the dailypoint Marketplace acts as a cohesive integration hub, linking all hotel systems efficiently and reducing the complexity of technology infrastructure.

Make your guests smile with the only #realCRM – learn more today! Visit dailypoint.com or contact us at sales@dailypoint.net to discover how dailypoint can transform your hotel’s technology landscape and significantly boost guest satisfaction. Elevate your hotel's standards and ensure every guest interaction is memorable with dailypoint, where technology, hospitality, and excellence meet.

Visit www.dailypoint.com or email at sales@dailypoint.net.