IRIS Update for Summer 2024

Boost Your Revenue and Free up Staff Time with F&B Mobile Ordering and Digital Guest Directories

IRIS is a global market leader in digital F&B ordering, guest directory, and concierge solutions for hotels, working with many of the world’s leading chains including Marriott, Mandarin Oriental, Four Seasons, Ennismore and IHG.

Drive Revenue and Free Up Staff Time

IRIS empowers hoteliers and F&B leaders to do what they do best – reach and engage with guests in a way that suits them, boost guest spend and streamline operations. Hoteliers are enjoying enhanced revenue gains and process efficiencies with mobile technology which, also satisfies the guest’s growing expectations for a digital, self-serve experience.

F&B Mobile Ordering

Mobile ordering provides a convenient, accessible option for guests to review, order and pay for items all from their own device, at a time and location that suits them – without being restricted by the need to find a menu or flag down a waiter. Fully integrated with POS and PMS, the system saves hoteliers resources and improves service times. This increases turnaround time, operational efficiencies and profitability.

Hotels can update menus at the press of a button and provide access via a QR code (no app download required), without the need for expensive reprints. Greater accuracy, less friction, and a swifter delivery of orders from staff result in an improved guest experience, and a boost in revenue of between 20-40% on average.

Digital Guest Directory

The digital guest directory offers an efficient and far more sustainable alternative to the traditional in-room printed directory, complete with all the necessary information a guest would expect, including maps, information and recommendations about the local area.

A more cost-effective, sustainable solution with no costly reprints, all of which can be easily updated at the touch of a button. This means content is relevant and fresh. Guests can access this information wherever they are in your property, in a way that suits them.

Mobile Concierge

The service and concierge solution provides guests with instant requests and booking facilities, on the go. They can be made at the touch of a button, from wherever the guests may be at the hotel. Digital service requests prevent any miscommunication or language barrier for international guests, while increasing guest satisfaction and boosting hotel revenue.

Multitenanted and Multilingual

IRIS enables hospitality brands and groups to not only deliver a contactless experience with greater flexibility for guests (of all nationalities) but at the same time save costs and boost income.

Since 2010, thousands of hotels on every continent around the world have used the IRIS mobile, tablet and web app technology to boost additional revenues by 20-40% on average and enable staffing and operational efficiencies.

To find out more, please www.visit iris.net.