IRIS Update for Summer 2025

Boost Your Revenue and Free Up Staff Time With F&B Mobile Ordering and Digital Guest Directories

IRIS is a global market leader in digital F&B ordering, guest directory, and concierge solutions for hotels, working with many of the world’s leading chains including Marriott, Mandarin Oriental, Four Seasons, Ennismore, and IHG.

Drive Revenue and Free Up Staff Time

IRIS empowers hoteliers and F&B leaders to do what they do best – reach and engage with guests in a way that suits them, boost guest spend, and streamline operations. Hoteliers are enjoying enhanced revenue gains and process efficiencies with mobile technology, which also satisfies guests' growing expectations for a digital, self-service experience.

F&B Mobile Ordering

Mobile ordering provides a convenient, accessible option for guests to review, order, and pay for items all from their own device, at a time and location that suits them – without being restricted by the need to find a menu or flag down a waiter. Fully integrated with POS and PMS, the system saves hoteliers resources and improves service times. This increases turnaround time, operational efficiencies, and profitability.

Hotels can update menus at the press of a button and provide access via a QR code (no app download required), without the need for expensive reprints. Greater accuracy, less friction, and swifter order delivery result in an improved guest experience, and an average 20%-40% revenue boost.

Digital Guest Directory

The digital guest directory offers an efficient and far more sustainable alternative to the traditional in-room printed directory, complete with all the necessary information a guest would expect, including maps, information, and recommendations about the local area.

This cost-effective, sustainable solution can be easily updated at the touch of a button, eliminating the need for costly reprints. This means content is relevant and fresh. Guests can access this information wherever they are on your property, in a way that suits them.

Mobile Concierge

The service and concierge solution allows guests to make instant requests and book facilities on the go. They can request at the touch of a button, from wherever they may be at the hotel. Digital service requests prevent any miscommunication or language barrier for international guests, while increasing guest satisfaction and boosting hotel revenue.

Multitenanted and Multilingual

IRIS enables hospitality brands and groups to not only deliver a contactless experience with greater flexibility for guests (of all nationalities) but at the same time save costs and boost income.

Since 2010, thousands of hotels on every continent around the world have used the IRIS mobile, tablet, and web app technology to boost additional revenues by 20%-40% on average and enable staffing and operational efficiencies.

To find out more, please visit www.iris.net.