Maestro PMS Update for Fall 2024
Maestro, an all-in-one preferred web browser based cloud and on-premises PMS solution focused exclusively on independent hotels, luxury resorts, conference centers, vacation rentals, and multiproperty groups, has been developing innovative hotel software for more than 45 years. Its mature, stable, and proven solutions feature advanced, flexible technology backed by unrivaled dedication to customer service. Maestro consistently introduces new, leading edge modules for its cloud, web and mobile solutions.
PMS, POS and Embedded Payments: The Ultimate All-in-One
The unique level of integration between Maestro PMS and Silverware POS goes far beyond a simple interface. The sophisticated integration provides synchronized systems on a shared database, offering a direct link between the front desk, hotel guests, and diners through CRM, gift card management, loyalty programs, VIPs and more. The seamless integration between this PMS and POS solution, together with embedded payments all under a single platform, eliminates complexity and friction and truly creates the ultimate all-in-one solution.
Maestro Embedded Payments offers seamless and secure transaction capabilities. By integrating credit-card processing into Maestro PMS, users will enjoy more simplified payment processes, less friction, improved customer experiences, reduced manual errors, and streamlined workflows. MezzoPay expedites check-in/out, enhances overall satisfaction and loyalty, reduces manual reconciliation and administrative tasks, and provides real-time access to transactional data and reporting capabilities so operators can gain insight into revenue streams and financial performance.
Maestro Rewards Program incentivizes users to share their Maestro PMS experience with their peers. Participants receive exclusive training, discounts on Maestro products and services, free passes and discounts to future Maestro events, complimentary passes to industry trade shows, personalized support, and complimentary Maestro PMS mobile tools.
Maestro Learning Management System revolutionizes a hotel’s training approach and supports onboarding and continuing Maestro education. It features centralized PMS training, personalized learning paths, progressive learning, effortless tracking, and “gamification" by which rules, point scoring, and other elements typically associated with games are applied to task management and training reinforcement.
Maestro Touch is a tablet interface available on any device equipped with a touch screen, including smartphones, tablets, laptops, and more. It’s a simple and intuitive front end that requires almost no training. Features include check-in and checkout functionality, mobile signature capture, real-time room availability, and integration and data synchronization.
Maestro AI Gateway provides the means to deliver and manage all AI-generated data for improved guest communications. It's emerging as the one system, dashboard, and control panel hoteliers can rely on to provide necessary insights to drive hotel operations.
Maestro Single Guest Itineraries combines all purchase, experience, and reservation information collected and makes it accessible in one place. Information is pushed directly from Maestro PMS to guests, giving hoteliers more control over a traveler’s stay experience. Guests check all booked activities or reservations, live modifications and financial information in one place.
Maestro Digital Tipping + Employee Rewards Maestro provides the means to make digital tipping a standalone service. Hotels with payment processing integrated into Maestro PMS can upload tips to Visa gift cards with balances that can be checked, controlled, and transferred.
For more information on Maestro PMS, visit www.maestropms.com.
