MIS Computer Corp. Update for Spring 2024

Company Overview: Established in Chicago in 1982, MIS Computer Corp. is a seasoned managed services IT provider with four decades of expertise in tailoring solutions for the hospitality industry. Collaborating closely with hotels, brands, ownership, and management entities, MIS delivers comprehensive services, including help desk support, proactive remote and onsite assistance, project management, firewalls, boots-on-the-ground support, hardware/software refreshes, and a diverse range of third-party solutions. Their offerings span touchless technology, contactless payment platforms, PBX, security solutions, and more.

Announcements/News 2024: MIS is actively expanding its team, forging new partnerships, and enhancing its offerings to better serve clients nationwide. An exciting development is doubling in size of its 24/7 help desk center through a collaboration with The Chicago Lighthouse for the Blind (CLB), an organization providing career opportunities for the visually impaired. This partnership seamlessly integrates MIS technology support stack with CLB’s adaptive stack, ensuring best-in-class helpdesk support for MIS clients.

Furthermore, MIS has augmented its staff in professional and technical services, incorporating new technologies and processes to optimize internal operations and elevate the client experience. The past year has seen the firm's dedication to future-proofing hospitality clients through budget-conscious solutions, forecasting, and cutting-edge technology, with a specific focus on strategic hospitality technology improvements via direct consultation.

Services Overview: MIS' adept team possesses comprehensive knowledge of hotel operations and system integration. The company offers customized and brand-specific solutions to optimize hotel operations affordably. Key services include: Managed IT services, managed firewall services, hotel openings and transitions, strategic hospitality technology consulting services, professional services and project management, IT audits and network health assessments, cybersecurity and PCI compliance support, IT hardware and software procurement.

Managed IT Services: MIS provides full-service and customizable supplemental managed IT services, encompassing a US-based help desk, 24/7proactive monitoring tools, remote and onsite technical support, scheduled preventative maintenance, patch management, antivirus, endpoint protection, data backup, email support, and IT vendor assistance.

Managed Firewall and Security: MIS delivers fully managed firewall solutions, including network operations center (NOC),  security operations center (SOC), and extended detection and response (XDR) services. These solutions feature a 24/7 helpdesk, emergency incident response within 15 minutes, web filtering, and proactive firewall technology upgrades every four years.

Professional Services and Project Management: With a team of seasoned hospitality IT specialists, MIS offers expert assistance on various projects, such as hotel openings and transitions, network builds, IT audits, hardware and software refreshes, systems of systems (SOS), internet of things (IOT), mobile technology and more.

IT Hardware and Software Procurement: While MIS's focus has shifted to services, its roots as a value-added reseller of computer hardware since 1982 remain. Maintaining strong relationships with distributors and manufacturers nationwide, MIS can deliver major brands of hardware, software and networking equipment at discounted costs to clients.

For more information on MIS Computer, please visit www.miscomputer.com.