Virdee provides an innovative straight-to-room check-in solution. Virdee Virtual Reception delights guests and increases NPS, drives operational efficiency, improves
upsell conversion and enables technology as a competitive advantage.
Specializing in large properties and brands, from casino resorts to extended-stay chains, Virdee is ready to address the challenges caused by long check-in lines, staffing shortages and rising costs.
Apple Wallet Keys
Virdee is deploying Apple Wallet Keys at new and existing client properties. Apple Wallet Keys revolutionize the hotel room key by placing it in the guest’s Apple Wallet, eliminating the need for a separate digital key app. Using NFC technology, Wallet Keys overcome the limitations of Bluetooth-based digital keys.
Increase Upsell Conversion
AI-powered smart upsell recommendations deliver the right offer at the right time for every guest. Dynamic offers and pricing drive greater conversion across room upgrades, package upsells and add-on services such as early check-in and late checkout.
Check In Before a Room Is Ready
With Room Ready Notifications, guests can complete check-in and pick up a keycard at a kiosk or add a mobile key to their Apple Wallet before the room is ready. Guests receive text and email notifications with their room number once it becomes available.
Eliminate Check-In Lines
Standing in line to check in is often the first experience guests have at a property. Virdee changes that. With pre-arrival check-in via mobile web and key pickup at the in-lobby kiosk, guests can start their stay sooner. It requires only a fraction of the staff needed for a standard front desk setup.
Go Deskless
The combination of mobile web and kiosk allows hotels to fully remove the front desk. Guests can use Wallet Keys or key cards, and Remote Assistance connects them directly with property staff who can issue replacement keys remotely in the event of lockouts and perform all standard front desk functions.
Increase Security
Virdee provides security options to fit the needs of any property. From simplified measures such as two-factor authentication to facial and document scans, guests can be assured of the highest level of safety. Through a partnership with CLEAR, Virdee ensures a fast and secure experience for both guests and properties.
Decrease Staffing Costs
As staffing challenges continue to affect the industry, Virdee helps maximize the value staff provide to guests. Automating repetitive check-in tasks frees staff from behind the front desk, transforming them into guest-relationship managers and allowing a more personal touch from the moment guests step into the lobby.
Add Features to Your Existing Setup
Already using an app, mobile web or kiosk? Virdee’s SDK software platform allows integration of any Virdee features directly into an existing ecosystem. Whether the need is just mobile key technology or full use of Virdee’s Remote Assistance, any feature can be incorporated.For more information on Virdee, please visit www.virdee.io.




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