Cendyn: Hospitality Upgrade, Marketing, Web Design, Customer Relationship Management, Database Marketing

Cendyn

980 N Federal Highway, STE 200, Boca Raton, Florida
33432 United States | +1 561.750.3173
info@cendyn.com

Cendyn is the leading innovative cloud software and services provider for the hospitality industry. Our software solutions drive sales, marketing, and revenue performance for tens of thousands of hotels across the globe with a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms. Cendyn’s software solutions deliver billions of data-driven, personalized communications on behalf of our hotel clients every year.

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Years in business

1997

CEO

Tim Sullivan

Designations

HSMAI Designation

HTNG Designation

PCI Compliant

TRUSTe Verified Privacy, AICPA SOC, GDPR Compliant, Cloud Security Alliance

What Makes You Special?

Cendyn is the World's Leading Hotel CRM Technology Provider, Data Driven Marketing Agency, Hotel Sales Proposal Platform as voted by the World Travel Awards.

News

Worldline Partners With Cendyn To Enhance Online Payment Capabilities in the Hospitality Industry

Worldline, the European market leader in payment and transactional services, announced its collaboration with Cendyn, a leading innovator in CRM, sales, and revenue strategy in the hospitality industry. Thanks to this partnership, hotels can now include secure e-payment solutions in any automated guest communication based on the seamless integration of Cendyn’s CRM, the hotel’s own PMS (property management system) data and Worldline’s e-payment solution.

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Cendyn Names Jenny Cybul Chief Human Resources Officer / April 07, 2021
Cendyn Partners With Oaky to Create an Unparalleled Experience for Hotel Guests / March 22, 2021
A Cendyn & NextGuest Combination Creates the Largest Scalable CRM & Digital Marketing Provider for the Hospitality Industry / February 17, 2021
Cendyn and Avvio Partner to Power Loyalty for Roomzzz Aparthotels / January 19, 2021
Cendyn Announces Next-generation Customer Data Platform, Starling / November 19, 2020
Prince Waikiki Selects Cendyn's Revenue Cloud to Power Revenue Management and Business Intelligence / September 17, 2020
Luxury Resort in France, Lily of the Valley, Selects Cendyn / June 23, 2020
Tim Sullivan Named President & CEO Of Cendyn; New CTO & CFO Join Rapidly Growing Organization / June 10, 2020
Cendyn And Derbysoft Collaborate To Provide Hoteliers With Advanced Metasearch Capabilities / May 28, 2020
Proven Technology Project Leader & Digital Marketing Expert Join Growing Organization / February 18, 2020
Cendyn Appoints New Sales Leadership for EMEA & Americas / January 13, 2020
Cendyn names Donna Goudie Chief Operating Officer / January 06, 2020
Rainmaker Group, a Cendyn company, Receives Top Honor in Gaming & Hospitality Industry Awards / October 21, 2019
Cendyn and SevenRooms Connect Hospitality Platforms / October 17, 2019
Cendyn’s Middle Eastern Footprint Grows as FIVE Jumeriah Village Dubai Adds Revintel® to Their Hotel Tech Stack / September 17, 2019
Rainmaker, A Cendyn Company, Ranks On Inc. 5000 List Of America’s Fastest-Growing Private Companies / August 21, 2019
Cendyn Announces Acquisition of The Rainmaker Group / August 01, 2019
Cendyn Announces Strategic Follow On Equity Investment From Accel-KKR / June 19, 2019
Cendyn is Europe’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019 / June 10, 2019
Isla Bella Beach Resort Selects the Full Cendyn Hospitality Cloud Portfolio / June 03, 2019
Apple Core Hotels, Inc. Selects Cendyn to Power CRM Across Hotel Group / April 15, 2019
Cendyn and Hospitality Plus Collaborate to Assist Hotels with the Guest Experience / March 28, 2019
Cendyn Launches The All-New ePlanner Platform / March 18, 2019
Cendyn is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019 as voted by World Travel Awards / February 12, 2019
Getplanning, by Cendyn, Launches To Do Lists, A New Feature to Keep Hoteliers on Top of Their Tasks / February 08, 2019
Cendyn Is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019 as Voted by World Travel Awards / January 30, 2019
Cendyn Is the World’s Leading Hotel CRM Technology Provider 2018 / December 06, 2018
Sofia Hotels Management Implements Cendyn’s eInsight CRM Across Their Hotel Group / November 15, 2018
Cendyn Has Been Nominated for Four Prestigious World Travel Awards 2018 / September 11, 2018
Cendyn Is Asia’s Leading Data-Driven Marketing Agency 2018 as Voted by Prestigious World Travel Awards / September 04, 2018
Cendyn is Europe’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency 2018 as Voted by Prestigious World Travel Awards / July 02, 2018
Omni Hotels & Resorts selects Cendyn for CRM and Loyalty / June 21, 2018
Cendyn Nominated for Two World Travel Awards 2018 Across Three Regions / May 03, 2018
The Set Hotels Joins Cendyn / April 10, 2018
Cendyn Chief Sales & Marketing Officer Tim Sullivan Named one of Top 25 Extraordinary Minds by HSMAI / January 03, 2018
Cendyn is Named World’s Leading Data Driven Marketing Agency by World Travel Awards / December 14, 2017
Frontdesk Anywhere and Cendyn Announce Integration of Property Management and Guest Engagement Platforms / December 13, 2017
Jill Cully Joins Cendyn as Vice President of Sales for the Americas / November 08, 2017
Cendyn Opens Office in Munich, Germany After Seeing Continued Growth in EMEA Region / October 19, 2017
Cendyn Nominated for Two World Travel Awards / October 13, 2017
Cendyn Partners with roomMaster by InnQuest Software / August 09, 2017
Minor Hotels Partner with CRM Leader Cendyn / July 25, 2017
Cendyn Joins the Cloud Security Alliance / July 21, 2017
Cendyn Debuts Flagship Loyalty Solution for Hotels at HITEC 2017 / June 27, 2017
Hotel ICON Selects Cendyn as CRM and Loyalty Provider / April 06, 2017
RLHC Selects Hospitality Software Leader Cendyn for CRM and Loyalty / March 03, 2017
Cendyn Celebrates 20th Anniversary with New Brand, Product Repositioning / January 19, 2017
Cendyn Announces Acquisition of Guestfolio / November 29, 2016
Cendyn Hires Three Key Executives in Response to Rapid Global Expansion / October 25, 2016
Cendyn to Provide Cain Meetings & Incentives the MetronXpress Event Management and Registration Platform / October 17, 2016
Cendyn Announces Strategic Equity Partnership with Accel-KKR / May 20, 2016
Cendyn/ONE to be Awarded with Gold Award in 59th Annual Adrian Awards Competition / January 28, 2016
Loews Hotels & Resorts Implements Cendyn/ONE’s Advanced CRM Data Intelligence Solution / January 12, 2016
Cendyn Continues Global Expansion / November 20, 2015
Cendyn/ONE Recognized as One of the 20 Most Promising Travel & Hospitality Solution Providers / May 15, 2015
Cendyn/ONE and ADARA Fuse Data Strategies to Increase Hotel Booking Conversions / November 18, 2014
Cendyn Arcaneo Hires Starwood Executive to Fill Role of VP, Strategic Accounts / July 29, 2014
Cendyn/ONE™ Debuts Data Intelligence Platform and Methodology at HITEC 2014 / June 25, 2014
Cendyn/ONE™ Receives Eight Communicator Awards / June 05, 2014
Cendyn Arcaneo® Introduces End-to-End Solution for Event Planning Industry / May 21, 2014
Cendyn® Debuts New U.S. Headquarters / May 09, 2014
Cendyn/One™ Cloud-Based Software and Services Platform Company Launched by Cendyn® / April 22, 2014
Cendyn Acquires Arcaneo / February 04, 2014
Cendyn's MeetingLouisville.com Sells Louisville, Ky. for Meetings/Conventions, Increasing Revenue for Participating Venues and Hotels / November 29, 2012
Cendyn’s™ Unique Multi-Channel Digital Marketing Campaign for The Peabody Orlando Significantly Increased Group/Meeting Revenue, Resulting in 47:1 ROI / September 25, 2012
The BROADMOOR Partners with Cendyn™ and Vladimir Jones to Create a Sleek New Website / July 10, 2012
Cendyn™ Wins Four Prestigious 2012 Interactive Media Awards™ for Website Design and Development / June 19, 2012
Cendyn™ Announces Launch of a New Web Presence for La Posada de Santa Fe Resort & Spa / June 05, 2012
Cendyn™ Wins Four Esteemed Awards for Superior Website Design and Social Media Marketing / May 16, 2012
The Louisville CVB and Seattle's CVB Select Cendyn's eProposal™ for Online Meeting Planner Bid Books, Powered by Destination 3000™ / December 14, 2011
Cendyn Launches eFolio – An Automated Folio Delivery Service to the Major Credit Card and Expense Management Companies / October 06, 2011
Cendyn Implements eSurvey™ at All Bowlmor Lanes Locations / September 21, 2011
Software Management, Inc. (SMI) and Cendyn™ Join Forces / July 22, 2011
Cendyn Celebrates 15 Years of Innovation and Success / June 27, 2011
Cendyn Wins Five IMA Awards for Social Marketing and Web Development / June 15, 2011
Cendyn President Charles Deyo Anchors Panel on Driving Marketing ROI at Loyalty Expo / June 10, 2011
Cendyn President Charles Deyo Anchors Panel on ‘Driving Marketing ROI’ at Loyalty Expo / June 08, 2011
Cendyn Acquires RoundTableHQ / June 07, 2011
Cendyn Launches eFaceTime Video Sales Capability for eProposal / May 26, 2011
Cendyn and Trump International Las Vegas Deploy SMS Text Service to Deliver Revenue-Generating Offers to Mobile Phones / May 16, 2011
Cendyn and Trump International Las Vegas Deploy SMS Text Service to Deliver Revenue-Generating Offers to Mobile Phones / May 13, 2011
The Boar’s Head Combines Tradition with Cendyn Marketing Savvy forStrong Sales Growth / April 20, 2011
Washington Duke Inn & Golf Club Increases Revenue and Satisfaction by Creating Personal Relationships with Guests before they Arrive with Cendyn’s eConciergeTM / March 02, 2011
Peabody Hotels Selects Cendyn to Manage Online Presence and Mobile Strategy / February 15, 2011
The Breakers Palm Beach Partners with Cendyn to Enrich Social Media Engagement for Weddings and Special Celebrations / January 13, 2011
John Ascuaga’s Nugget Casino Resort Increases Revenue with Cendyn’s Online Reservation Concierge / December 16, 2010
Cendyn’s Digital Marketing Strategy Drives Bottom-line Results for Louisville’s Galt House Hotel, Not Only at Kentucky Derby Time / December 08, 2010
Cendyn President, Charles Deyo, to Speak at IHMRS on Social Media and Mobile Marketing / November 13, 2010
Palm Beach County CVB Partners with Cendyn for Online Campaigns That Fill Hotel Rooms, Attract Visitors to Area Businesses / July 22, 2010
Cendyn and TripCraft Partner to Market Hospitality's Newest Enterprise Mobile Platform to Increase Bookings / June 29, 2010
Cendyn Increases Online Business for Galt House Hotel with Advanced Web Site Design and Marketing / March 22, 2010
Softscribe Inc. Signs Cendyn / January 28, 2010
Cendyn Adds Customer Order Center Online Food and Beverage Ordering to eMenusTM / January 12, 2010
Cendyn’s eProposal™ Sales Solution Achieves 10 Years of Helping Hoteliers Close More Business / January 06, 2010
Cendyn and Trump Win Adrian Gold Award for Web Marketing / December 16, 2009
Distinguished International Hotels, Residences and Resorts Chooses Cendyn For Their Interactive Marketing Services / September 12, 2008
Cendyn's CRM Suite Reaps Rewards for the Trump Hotel Collection / June 05, 2008
Cendyn Introduces eSales Suite / May 28, 2008
Cendyn Honored with Thirteen Awards / December 17, 2007
CENDYN Garners “Outstanding Public and Private Partnership” Award / November 09, 2007

Case Study

Jumeirah Group: Using Data Insights to Drive the Guest Experience and Profitability

Cendyn

In a recent Cendyn webinar, Data Management 101 for Hoteliers, Abdullatif Awadh, senior director of CRM at Jumeirah Group, shared how his company harnesses the power of data to improve the guest experience and drive profitability. Jumeirah Hotels and Resorts is a world-renowned luxury hotel company operating 24 properties in eight countries, including its flagship hotel Burj Al Arab Jumeirah in Dubai. Awadh’s role at Jumeirah Group is to lead the development of data-driven customer marketing programs and overall CRM strategy. He’s also responsible for reducing customer attrition and increasing customer lifetime value.

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News

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