Agilysys Reimagines Hospitality Point of Sale with Robust Business Analytics and Data Extraction Capabilities

  • Agilysys (PMS and other solutions)
  • 06.21.16
Agilysys, Inc. announced that rGuest® Analyze, the company’s groundbreaking business intelligence solution, will now be packaged with InfoGenesis® POS, enabling hospitality customers to use existing point-of-sale data to increase revenue, more effectively manage costs and enhance guest satisfaction.

InfoGenesis POS is Agilysys’ award-winning point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Designed for multi-unit and complex operations, InfoGenesis POS features real-time reporting, support for flexible menu types, and multi-language capabilities that drive service flexibility and increase operational efficiency.

rGuest Analyze addresses the growing requirement for food and beverage and retail operations to leverage POS data as one of their most important assets. Adding to InfoGenesis’ existing reporting capabilities, rGuest Analyze’s on-demand business intelligence information and customized dashboards allow managers to identify key performance metrics — such as sales trends, table turns, server performance and product mix — and act on the insights in real time to boost profitability and optimize operations.

In addition, rGuest Analyze includes Data-as-a-Service (DaaS) functionality, which provides a clean data stream that easily integrates into users’ own workflows. For customers who have already made a significant investment in an enterprise business intelligence (BI) tool or need to add point-of-sale data to other internal systems, rGuest Analyze’s DaaS data extraction capability significantly simplifies the creation of POS data files in a standard format for import into existing BI applications.

Other key features of rGuest Analyze include operational metrics that allow managers to compare business performance across multiple locations; mobile access that enables managers to take charge of the business, even when off-site; and easy-to-use reporting tools that allow users to segment critical data, generate reports on the fly, answer ad-hoc operational questions and schedule automatic distribution of key reports.

“The integration of InfoGenesis POS data with rGuest Analyze gives managers up-to-the-minute information, empowering them to take advantage of rapidly changing market dynamics,” said Ravi Angadi, vice president of product management and product marketing at Agilysys. “Studies show that leveraging real-time data is increasingly important, not only to the process of making strategic business decisions, but also in creating memorable guest experiences. With rGuest Analyze, InfoGenesis POS customers no longer need to study spreadsheets to obtain answers to their most challenging questions. They can simply use the information that already exists in the point-of-sale system to gain insights that can redefine their entire operation.”

To learn more and to see a demo of InfoGenesis POS and rGuest Analyze, visit Agilysys at HITEC 2016 at booth 619.

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