Beekeeper to Reveal the Secret to Guest & Employee Engagement at HX: The Hotel Experience

  • Beekeeper
  • 11.06.18
Beekeeper will display an operational communication platform proven to drive retention and make deskless hotel employees and guests happier; Visit Beekeeper in Booth 2839 at HX Nov. 11 – 12 in New York.

Beekeeper, a leading communication and operations platform for connecting a hotel’s non-desk workers across locations and departments, will be at HX: The Hotel Experience next month revealing the secret to guest and employee engagement. Named the Most Innovative Technology of 2018 by HTNG, the “People’s Choice 2018” by HFTP, and ranked No. 59 on the SaaS 1000, Beekeeper has discovered the Holy Grail of hospitality — a digital platform for delivering the ultimate guest experience by cultivating an undeniably empathetic employee experience. With 98 percent of human resources professionals and 92 percent of employees saying that empathetic employers drive retention, it’s imperative that hoteliers discover how to cultivate this desired culture. Beekeeper, which is currently being used in more than 137 countries worldwide, will be on display in Booth 2839 Nov. 11 and 12 at the Jacob Javits Convention Center.
 
“With unemployment at an all-time low, employee retention is top of mind,” said Connie Rheams, Beekeeper's VP of Hospitality. “In fact, one of the first educational sessions at HX to be held on Sunday at 11:00 a.m. is titled ‘HR Actionables for Retaining Top Talent in the Modern Age.’ Here experts will discuss the current labor shortage and why retaining hotel employees is more important than ever before.  While career-path planning, professional development techniques, and the movement toward non-traditional benefits are emerging strategies focusing on today’s millennial workforce, it’s important not to overlook the obvious benefits of digital operational communication technology.

“The best way hoteliers can engage their deskless employees and get them to embrace a hotel’s culture is to connect them digitally to the organization,” Rheams said. “Linking employees across locations and departments in real time via mobile or desktop devices will keep employees engaged with management and each other. This isn’t a theory; it’s a proven means to improving internal communication and streamlining business processes. It’s a way for connecting non-desk workers to company news, updates and protocols; a new method for onboard new hires; and an exceptional process towards motivating existing employees and sharing their achievements. In many ways, it’s the key to higher employee engagement and increasing guest satisfaction.”
 
Beekeeper is digitizing the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive platform. The solution connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent analytics dashboard to help companies improve internal communication and streamline business processes. Secure, automated, and relevant information is readily distributed, searchable and measurable in one central hub for an efficient digitized workflow.
 
HX Sessions Address Labor Retention
Another session titled “Hiring, Retaining and Creating Company Culture” will be held on Monday, Nov. 12 at 4:00 p.m. on the HX: Onstage – F&B. This panel will discuss how a company's employment policies and culture can lead to success or failure, employee satisfaction and great customer experiences.
 
Here are a few reasons why hoteliers should attend the two HX sessions dealing with labor retention, and then visit Beekeeper in Booth 2839:
 
  • Companies with engaged employees outperform those without by 202% (Source: Gallup)
  • 92 percent of employees say showing empathy is an important way to advance employee retention (Source: Businessolver)
  • 90 percent of executives said keeping new hires is an issue in their organizations (Source: Korn Ferry)
  • 80 percent of employees would work more hours and 60% would take a pay cut to work for a more empathetic employer (Source: Businessolver)
  • 78 percent of HR leaders are more concerned about the talent shortage today than they were a year ago (Source: Spherion)
  • 76 percent of employees who do not feel valued are looking for other job opportunities (Source: Lifeworks)
  • 75 percent of the causes of employee turnover are preventable (Source: HR Dive)
  • 53 percent of HR professionals say employee engagement rises when onboarding is improved (Source: SilkRoad)

“As more and more hotels begin using mobile platforms such as phones and tablets to communicate with employees, the risk of losing employees to the competition or other industries lessens,” Rheams said. “Beekeeper will be holding live demo's in Booth #2839 every day at HX. We look forward to seeing you there.”

Beekeeper is an award-winning operational communication platform that digitizes the non-desk workforce by connecting operational systems and communication channels within one secure, intuitive interface. Beekeeper connects colleagues across locations and departments in real time via mobile or desktop devices and includes an intelligent dashboard to help companies improve internal communication and streamline business processes.


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