Cabot Links Improves Guest Service at Golf Resort with Springer-Miller's Fully Integrated Hospitality Management System

  • Springer-Miller Systems
  • 12.03.15
Springer-Miller Systems, a provider of guest-centric hospitality management systems is proud to announce that Cabot Links has chosen the SMS|Host Hospitality Management System for its resort in the town of Inverness, Nova Scotia, Canada.

Nestled along the breathtaking shoreline of Cape Breton, on the North West Coast of Nova Scotia, Cabot Links consists today of a 48-room luxury resort. The Cabot Links golf course was designed by Rod Whitman, and the Cabot Cliffs golf course designed by Bill Coore and Ben Crenshaw represents Canada’s only true links golf destination and was recently named the Best New Course in North America by Golf Digest. 

The SMS|Host Hospitality Management System enables Cabot Links to fully integrate their resort operations.  In addition to the property management system, the SMS|Golf Tee Time Scheduling and SMS|Owner Fulfillment modules provide the functionally to allow important guest information to flow freely throughout the property allowing Cabot Links’ staff to devote their energy to each guest for a seamless and personalized experience.

“In moving forward with SMS|Host, we found a PMS system that has continued to improve and provide the very best in Guest Centric functionality for over 30 years,” said Andrew Alkenbrack, general manager of Cabot Links.

Springer-Miller’s Secure Payments Solution utilizes P2PE (point-to-point encryption) technology to ensure the highest level of credit card security for guests at Cabot Links. In addition, Cabot Links will take advantage of Springer-Miller’s 24/7 global support system with operations centers in Las Vegas,  London, Toronto and Kuala Lumpur to ensure a worry free technology experience. To stay a step ahead and save time in training of employees, Cabot Links will utilize Springer-Miller’s eLearning system, Springboard.

“In Springer-Miller we have a partner for our future technology direction," said Alkenbrack. "Springer-Miller is a company that not only listens to our needs, but also provides the people that can make it happen."

“We’re thrilled to welcome Cabot Links to the SMS|Host family of world class resorts,” said Victor Vesnaver, senior vice president, sales and marketing for Springer-Miller Systems.  “Cabot Links is a breathtaking venue and offers a spectacular resort experience, and SMS|Host represents the ideal solution for their operation given the breadth and sophistication of the property. We look forward to doing our part to help Cabot Links achieve the operational efficiencies they seek and the extraordinary guest services for which they have become known.” 

Related Articles
want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.