Club Quarters Hotels Embraces Mobile Property Management System from Springer-Miller Systems

  • Springer-Miller Systems
  • 06.21.16
Springer-Miller Systems (SMS), a provider of global hospitality management systems, announced that Club Quarters Hotels is implementing its SMS|Host Anywhere mobile property management solution across its 16 hotels.

Designed for the modern business traveler, Club Quarters Hotels prides itself on providing well-priced rooms located in the prime business areas of the top cities in the United States and United Kingdom. These business travelers value a fast and easy check-in and check-out process. Club Quarters led the industry in adoption and use of guest self-service technologies and now they will extend their guest service with the use of the iPad-based SMS|Host Anywhere mobile property management solution.

Staff-facing, the mobile app provides an intuitive and user-friendly solution for providing on-the-go guest services. Business travelers are looking for a fast and trouble-free check-in, available with the flexible SMS|Host Anywhere solution.

Designed to provide flexibility and scalability to front office operations, SMS|Host Anywhere provides mobile access to Springer-Miller’s signature property management system, the SMS|Host Hospitality Management System. SMS|Host Anywhere allows Club Quarters Hotels to utilize an iPad to:

  • Perform mobile guest check-ins / check-outs
  • Process secure electronic payments leveraging P2PE technology
  • Search guests and reservations
  • Modify guests and reservations
  • View, print and email guest folios
  • Drive electronic key cutting
  • Capture electronic signatures or print registration cards
  • View guest messages, traces & notes
  • Upsell and upgrade guestrooms 

“Club Quarters Hotels have long been an innovative user of Springer-Miller’s solutions and we’re excited to see them embrace the guest-service opportunities available with our mobile PMS," said Michelle Young, senior director of major accounts. "This solution gives Club Quarters the opportunity to service guests as they arrive for check-in in the lobby, increasing guest satisfaction.”

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