FCS Computer Systems Opens Office Location in Mumbai, India

  • FCS Computer Systems
  • 08.19.14
FCS Computer Systems has opened a new office location in Mumbai, India, to oversee all FCS activity throughout India.

After identifying increasing interest from the nation's growing hospitality market, FCS made a decision to establish the new facility in Mumbai, which is expected to provide enhanced operations and customer service to all clients throughout the Indian region.

"With the country's hospitality sector continuing to display a positive outlook in growth and development, we are happy to grow alongside our valued Indian customers as their leading source for property and guest satisfaction software solutions," said Shaji Kuriakose, sales and operations director for India. "The new Mumbai location, along with our Delhi office, will serve to provide properties throughout India with an easy-access window to platforms that have a demonstrated record of maximizing operational efficiency and revenue, while reducing costs."

Joining Shaji in administrating the Mumbai office are company representatives responsible for sales and operations, and presales, as well as providing support to existing customers. As the regional arm of FCS Computer Systems, office personnel will have the full line of FCS products at their disposal when engineering tailor-made solutions for clients around the country. Officially termed as FCS Rainbow Solution when fully implemented, FCS' Hotel Operation Management Applications suite is comprised of e-Connect, e-Housekeeping, e-Recovery, e-Engineering and e-Concierge. The multi-language, web-based applications streamline a multitude of back-of-house and guest-facing hotel operations needs, from real-time maintenance requirements to housekeeping management to guest issue tracking and a comprehensive customer relationship management platform. The applications seamlessly interface with the hotel industry's most popular property management systems through FCS Gateway Solutions. The applications feature complementary mobile apps, allowing hotel staff to stay connected from anywhere on property.

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