The hotel chain, which is synonymous with music, entertainment and customized experience, trusted our technology to provide their guests with bespoke in-room entertainment.
To create unforgettable stays and deliver the best experience to their guests, Hard Rock Hotels & Casinos feature a variety of personalized offers. Aligned with that desire, we were selected to develop fully personalized Interactive TV and Cast solutions for its first hotel in Amsterdam in 2020. We also implemented Wi-Fi, Managed Networks, TV Headend and Digital Signage solutions. Taking the next step in developing the partnership with Hard Rock, we installed in the newly opened Hard Rock Hotel Madrid and the Hard Rock Hotel Budapest, opening soon, some of our technology solutions.
A wide range of in-room experiences through the TV
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The perfect music to welcome guests;
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The soundtrack to their vacation;
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Guitar rental and lessons in the best Hard Rock style;
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Rock Om - time to relax;
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Hotel services and restaurant menu;
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Easy control of room billing by guests and Express Check-out;
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Access to their own streaming content.
The perfect music to welcome guests
When guests turn on the TV in their room, they are greeted by their favorite music to get them in the right mood to kick off their stay. This feature is integrated with the hotels’ PMS and the guests’ music preferences are automatically set on the TV, right after check-in.
The soundtrack to your vacation
A journey through different musical genres is available during the entire stay. Guests can enjoy custom radio and TV channels by Hard Rock. This feature is integrated with RxMusic.
Guitar rental and lessons in the best Hard Rock style
Guests have access to The Sound of Your Stay program benefits on their in-room TV, as well as finding all the Fender® guitar options they can book. They can also check the lesson content and create a pop-up studio in their guest room.
Rock Om – time to relax
They can enjoy in-room yoga sessions to the rhythm of a personalized soundtrack created by a DJ, available on the TV menu.
Hotel services and restaurant menu
Guests can easily check information about the hotel and use the QR code of the menus to order from the restaurant and bar.
Easy control of room billing by guests and Express Check-out
Via their in-room TV, guests can control their billing at the hotel and perform express check-outs quickly and contactless. These features are integrated with Oracle Opera PMS.