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Knowcross to Give a Sneak Peek of its Smart Watch App At HX New York

  • Knowcross Inc.
  • 11.08.19
KNOWCROSS, a global leader in providing service quality and optimization solutions, is excited to announce that attendees at this year’s HX: The Hotel Experience show in New York will get a first-hand sneak peek to the platform’s latest advancement and integrations including their smart watch app and staff safety solutions, at the event that takes place Nov. 10-11, at booth #1314. 

The Knowcross platform gives hotels the power of data. Backed by its robust tracking and analytical tools and intuitive real-time reporting, the platform bridges the gap between guest preferences and the associated service deliverance. It also empowers the management at hotels with key data-driven insights, which they can use to analyze past performances and formulate future strategies to achieve operational and service excellence. This enables hotels to reduce guest service time, increase staff productivity, minimize delays and wrong deliveries, identify trends, and analyze performances automatically. At HX, Knowcross will be demonstrating the entire platform which includes:
KNOW Service - Automates the handling of guest requests, complaints, and maintenance jobs to ensure high staff productivity.
KNOW Housekeeping - Streamlines daily housekeeping activities resulting in double-digit improvements in staff productivity, higher guest satisfaction, and a massive reduction in the hotel's carbon footprint.
KNOW Glitch- Allows hotels to capture, track, investigate, and satisfactorily resolve service issues that inconvenience guests.
KNOW Mobile - Empowers hoteliers to manage a hotel from anywhere via smartphone.
KNOW Inspection - A 21st-century version of the traditional, paper-based checklist, allows hoteliers to conduct all inspections from a smartphone and automatically mail completed inspections to management.
KNOW Tenant - a Facility Management App that caters to commercial office complex/ vacation rental/ timeshare market that helps tenants log in requests and maintenance jobs for facility, asset and property management teams to act on.
KNOW Maintenance - A cloud-based multilingual application that automates, schedules, and monitors all preventive maintenance activities.
"HX: The Hotel Experience rightly mentions the key words that all hotels must always be focused on –Hotel Experience – something that differentiates a good hotel from a great hotel, " said Karen O'Neill, president of the Americas for Knowcross. "At Knowcross, we pride ourselves in providing and leveraging latest technologies that help hotels deliver top notch guest service and experiences repeatedly.  
The Knowcross team is eager to meet attendees and media and invite them to stop by the Knowcross booth #1314 and get live demos of the new app as well as see the latest developments and integrations in action.

Founded in 2002, Knowcross is a global leader in hotel operations optimization software, developing proven service quality management solutions to maximize efficiency, productivity and elevate guest service - with a direct impact on increasing the bottom‐line. The innovative Knowcross cloud-based (SaaS) platform includes a suite of pioneering applications including KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection, KNOW Tenant and KNOW Maintenance. All Knowcross solutions support multiple languages, can be fully customized, and seamlessly interface to the leading PMS systems, in-room control systems, staff safety devices, messaging gateways and fire alarm systems.

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