MSI CloudPM™ with MSI CloudCRS™ Offers Solutions for Hotels Between Name Changes

  • Multi-Systems, Inc. (MSI)
  • 02.14.14
Multi-Systems, Inc. helps quickly solve the dilemma of hotels in between name changes with an easy-to-start PMS plus CRS solution, MSI CloudPM™ with MSI CloudCRS™.

The combination is saving valuable online bookings while providing a feature-rich PMS that maintains ease of use in an otherwise difficult time.

“Realizing the looming change in industry practice, we made the decision to trust MSI’s reliability for software support, customer service and professionalism, with MSI CloudPM™ as our hotel property management software," said Joshua T. Mott, revenue manager/I.S.A. at The Denlea Company. "Having gone through the process of cut-over from one system to the next, a couple of times before this, I thought we might have a difficult adjustment. MSI’s deployment, from database construction, through training and final cut-over was unproblematic and required minimal effort on our end.”

Hotels that are deflagging or changing flags are often abandoned for a period of months without a PMS or CRS. This interim period can be very costly, with potential for lost revenue—especially without CRS connectivity.

The Denlea’s property was changing from Choice to Best Western, and they needed a PMS and CRS solution to bridge the gap. MSI was able to provide an easy-to-start PMS with CRS solution that was quick to set up, easy to learn and helped retain the property’s online bookings while providing a feature-rich PMS.

“I continue to be impressed by MSI sales manager Adam Williams’ character and professionalism, as well as the rest of the MSI CloudPM™ team," said Mott. "Our staff was able to catch on very quickly to the familiar feeling and highly intuitive layout of the MSI CloudPM™ product.”

“One of our core focuses in our cloud solutions is to enable smooth PMS and CRS transitions,” said Mark Loyd, chief strategy officer for MSI. “Our investments into familiar, easy-to-understand user interfaces, and push-of a button deployments is paying dividends for customers like Mr. Mott.”




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