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Maestro PMS Makes Guest Engagement Top Priority at HITEC

  • Maestro PMS
  • 06.12.18
Maestro PMS, an industry’s leading fully-integrated software solution for independent hotel and resort operators, will demo its growing suite of mobile guest engagement, property management, and staff productivity tools at HITEC booth 1031, June 18 – 21, 2018 at the George R. Brown Convention Center in Houston, TX.

Maestro’s team invites HITEC attendees to experience its newest mobile check-in and check-out feature to personally engage guests before they arrive in the lobby. Maestro mobile features also promote green initiatives for operations. Maestro will demo its easy to use on-premise browser-based Property Management System, and In-Application Direct-Connect Support capability to keep staff confident and productive.
 
“Maestro has one goal; to develop and support property management solutions that help independent hotel operators be successful,” said Maestro PMS President Warren Dehan. “At HITEC we will demonstrate our newest mobile check-in and check-out functionality along with other guest engagement systems that deliver 360-degree personalized service. Maestro’s team will show attendees its on-premise browser-based PMS. Our browser-based system is ideal for many properties because it needs very little infrastructure and allows them to self-host their system. The system offers simplified security management, and is very easy for new hires to learn and access with only a web browser. This makes it ideal for independent operators who want the choice to either deploy in the cloud or on-premise with all of the latest and greatest features and mobile tools.”
 
Dehan noted that staff productivity is an essential part of successful property operations. “Maestro’s new in-application direct-connect support feature helps users take control and maintain productivity. It enables staff to get help fast when they need it without leaving the Maestro system. When a user has a question, they can instantly connect with Maestro’s 24/7 North American based professional support team from their current screen. This is a valuable feature for independents that need to focus on their operation and access support assistance seamlessly from within the PMS. When staff are provided easy and trusted ways to get support from their PMS vendor, they can focus attention on providing personalized guest service that is the foundation of a property’s success.” In addition to 20+ fully integrated software modules, and over 600 existing partner integrations, Maestro also offers an API that enables operators to easily integrate with their choice of 3rd party vendors.
           
“Partnerships through product integrations with other market leaders is crucial to efficient hotel operations. Maestro has built its culture on a foundation of working well with other vendors to ensure our clients realize the continued value and operational longevity of working with Maestro.” Dehan said.
 
The Maestro Property Management System delivers flexible and scalable deployment options with identical full-featured web browser or windows solutions available in the cloud or on premise.  Maestro’s revenue-generating property software tools and services increase profitability, drive direct bookings, centralize operations, and provide personalized and mobile guest service tools to enhance the guest experience. 
  

About Maestro PMS

Maestro is the preferred cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups.  Maestro’s PCI certified and EMV ready enterprise system offers 20+ integrated modules on a single database including web and mobile apps to increase profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a personalized experience. For over 40 years Maestro's Diamond Plus Service has provided unparalleled 24/7 North American based support and education services to keep hospitality groups operational and productive. Click here for more information on Maestro.


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