Eleven Software, one of the cloud-based guest Wi-Fi management leaders, was selected as the central Wi-Fi authentication platform provider for RLHC (Red Lion Hotels Corporation).
The implementation of ElevenOS means Hello Rewards members log in once with their loyalty membership credentials and receive free, premium Wi-Fi automatically at RLHC properties across the U.S.
“We are committed to being on the leading edge of technology experiences that reward guest loyalty,” said John Edwards, CIO of RLHC. “We selected ElevenOS to go beyond just delivering premium Wi-Fi automatically to our Hello Rewards members. Moving forward we are excited to enable Wi-Fi driven services that create the personalized guest experiences our loyalty members truly demand, and deliver revenue opportunities for our owners.”
ElevenOS makes it easy for hotel brands to centrally authenticate guests and manage Wi-Fi to deliver a frictionless experience across devices, properties and providers. Eleven Software worked with RLHC to integrate ElevenOS with Cendyn’s Hotel CRM Suite and various property management systems to combine Wi-Fi analytics with critical consumer data to deliver increasingly personalized Wi-Fi driven experiences that build guest loyalty.
“Eleven Software is pleased to help RLHC ensure Hello Rewards loyalty members receive an automatic Wi-Fi connection and the highest performance available every time they travel,” said Peri Pierone, CEO of Eleven Software. “We look forward to partnering to deliver next generation Wi-Fi with personalized experiences like in-room content casting, smart room controls and location-based messaging that further strengthen guest loyalty.”
To learn more, visit Eleven Software at booth No. 307 at HITEC, June 27-29 in Toronto.