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RoamingAround Provides Practical Solution for Improving Mobile Phone Coverage in Hotels

  • RoamingAround, LLC
  • 04.16.13
RoamingAround's mobile solution product, RoamBoost, is working to improve mobile phone signals in hotels by taking an exisiting mobile signal and amplifying this throughout problem areas.

Killing Mobile Phone Dead Spots in Specific or All Areas of a Hotel is Now an Economically Viable and Practical Solution Thanks to RoamingAround   

Despite hotel guest surveys commonly citing high speed Internet access (HSIA), WiFi bandwidth, and mobile phone coverage as top demands for the business traveler, many hotels are still not providing facilities that enable guests to make and receive phone calls on their mobile devices. Today, even buildings that are made of materials that hinder mobile phone signal penetration can benefit from RoamingAround’s RoamBoost signal strength amplification solution. 

RoamingAround, the Boston specialist in mobile solutions for hospitality, is working with many new construction hotels that are gaining important LEED-certified credentials. Hotels trying to prevent solar heating and heat loss with the use of special glass and those striving for improved energy efficiency are also finding that some of the materials used in these buildings can prevent mobile phone signals from reaching areas where the guest needs them, including their room. 

“RoamBoost is our solution to the problem of poor mobile phone signal coverage in specific or general areas of a hotel," said Michael Garvin, RoamingAround president and CEO. "We recently contracted with new construction hotels that had good mobile strength until their windows were installed. What happened was the special glass used to improve energy efficiency can also inhibit penetration of the mobile phone signal. During construction, everything can appear fine, then the glass is installed and none of the construction staff can use their phones.

“This obviously means guests will have similar problems when the hotels open their doors," he said. "No hotel wants to be in the headlines for spending millions of dollars on wonderful amenities and then learn that it’s impossible for guests to use their mobile devices."

RoamBoost works by taking an existing mobile signal and amplifying this throughout problem areas of a hotel.  The solution can target specific areas as small as 5,000 square feet up to entire multi-site, multi-story properties.

Typically, guests can immediately see a three-bar improvement on their phone’s signal strength meter.

“Traditionally, distributed antenna systems (DAS) have been too costly for many hotels to consider," Garvin said. "Properties that have problems with guests using their phones simply live in hope that the network carriers fix the problem. Sometimes this happens, but it can take years, during which a hotel’s reputation is being damaged and decisions to not return are being made by guests."

RoamBoost is an active DAS solution that improves signal strength on all the major network carriers in the U.S. with a simple hardware solution. Problem areas of a hotel are indentified during the solution design phase. A network of DAS nodes are placed strategically throughout the building to address signal strength issues in corridor, common area or meeting spaces.

For more information on RoamBoost, email info@roamingaround.com or call 978.777.8787.

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