⚠ We would appreciate if you would disable your ad blocker when visiting our site! ⚠

Sceptre Hospitality Resources Introduces Save for Later Feature to Aid in Abandonment Recovery

  • SHR Group
  • 06.03.14
Sceptre Hospitality Resources (SHR) has announced the introduction of the Save for Later feature within its new internet booking engine, TopSail™.

It is now common for a guest to research a hotel extensively before booking. Whether it is through review sites such as TripAdvisor or Google Hotel Finder, or by comparing several hotels found on a metasearch site, guests are likely to shop around before finalizing a booking. Keeping this behavior in mind, it is important that a hotel allow a guest to save their shopping cart, providing easy access to complete a booking at a later time.

SHR's Save for Later feature does just that – a guest can opt to save their cart by simply providing an email address. A link to their cart is then emailed so they can complete the booking process at a different time or on a different device. This allows the hotel to help recover abandoned carts and increase conversion while allowing greater flexibility and ease of booking for the guest. If a saved for later shopping cart is not retrieved within a certain time window, hotels have the ability to re-engage those guests by creating specific incentives and calls to action for those guests to finalize the process.




Related Articles
want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.