SkyTouch Technology Releases Customer-Inspired Features to Elevate Hotel Operating Perfomance and Guest Experience

  • SkyTouch Technology
  • 03.20.15
SkyTouch Technology, a provider of a cloud-based hotel operating system, has announced the release of multiple features to its SkyTouch Hotel OS® platform.

The addition of these features comes on the heels of 50 customer-driven features released in 2014 aimed at helping hotel companies maximize revenue, operate more efficiently and improve the guest experience. Because its architecture is flexible and scalable, SkyTouch has the unique ability to continually expand and refine its system to address current and future needs of its more than 58,000 users in more than 5,900 hotels worldwide. SkyTouch Hotel OS features are deployed to all customers with virtually no downtime.

The latest SkyTouch Hotel OS features are designed to provide additional value by elevating operational performance while improving the guest experience for hotel companies. Key features include:

  • Enhanced guest profile: Improves the guest experience by easily managing and sharing valuable guest information, including guest photo, special occasions and requests, and preferences across multiple properties.
  • Quick sell: Help improve operating performance and maximize revenue by offering the best available rate through an optimized reservation process which provides an at-a-glance view of future availability.
  • Social media engagement: Increase property brand exposure over social media networks and drive guest engagement by sharing social media links on folios and confirmation letters.
  • Business on the books: Help improve forecasting, decision-making and results through enhanced reporting on critical information such as occupancy, average daily rate (ADR), revenue per available room (RevPAR), and more.

“We are working closely with our rapidly growing customer base to identify exciting opportunities – Quick Sell and Business on the Books features are examples of SkyTouch’s responsiveness to customer needs,” said Michael Fameli, SkyTouch's vice president of product services and delivery. “We’re committed to our customers’ long-term growth and are here to serve as a true partner in innovation.”

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