SkyTouch and OpenKey Interface to Transform Guest Engagement and Help Drive Satisfaction Scores

  • SkyTouch Technology
  • 05.21.19
SkyTouch Technology, the 100 percent cloud-based operations platform for future-thinking hoteliers, announced that it has connected its platform with OpenKey, an industry standard for universal mobile key in hotels.

The integration, powered by the SkyTouch /CONNECT integration platform, enables properties to use the mobile keyless entry and the SkyTouch Hotel Operations Platform together through the popular OpenKey app, which is available on both iOS and Android devices. Hoteliers can use the integration to help gain a competitive advantage by delivering on guest expectations by managing their stay with the latest hotel technology.
 
This new solution allows hotels to automatically email guests their mobile key information and a link to download the app. Within a matter of seconds, the guest can check-in via their smartphone and proceed to access their room with the tap of a button. Hoteliers can easily personalize the mobile key configuration by allowing access to VIP areas, meeting rooms, parking and more, depending on the individual.
 
“The partnership between OpenKey and SkyTouch represents a leap forward in capability and convenience for thousands of hotels that are now able to automatically issue mobile keys to guests by simply checking them in to the PMS.  Together, SkyTouch and OpenKey are improving the way hotels engage with guests and reducing the amount of discarded plastic in the environment by making keyless entry fast, easy and automatic,” says Brian Shedd OpenKey VP of sales and marketing.
 
“At SkyTouch, we are always looking to build relationships with visionary companies like OpenKey to empower our Hoteliers to provide the latest solutions that their guests crave,” says Charlie Green, SkyTouch director of product management, . “It was exciting to see how quickly OpenKey was able to develop to our SkyTouch /CONNECT integration platform.”



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